HID BioCare执法管理服务销售表

Proactive livescan system management that minimizesdowntime, simplifies compliance and delivers predictablecosts — keeping critical operations in your control I NL A W E N F O R C E M E N T ,D O W N T I M E I S N ’ T A N O P T I O N When livescan systems are down, the impact is immediate: delayed bookings, stalled investigations,frustrated officers and increased audit risk. In today’s high-stakes environment, “standard” IT supportis no longer a safety net — it’s a liability that leaves your agency vulnerable. HID BioCare Managed Services shifts your livescan environment from reactive support to continuousoperational readiness through automated endpoint protection and scheduled system health reviews. For less than $100 per month per license, you gain CJIS-certified experts acting as an extension ofyour IT team — delivering a strategic advantage without the staffing burden, scheduling headachesand unpredictable costs. D O N ’ TR E A C T T O S Y S T E M F A I L U R E .P R E V E N T I T. Unlike standard reactive support, BioCare Managed Services offer aproactive, seamless and cost-effective approach to system maintenance,software upgrades and security enhancements. Agencies with limitedbudgets and staff can now access advanced biometric capabilities as HIDworks in partnership with local IT. C O M P R E H E N S I V EL I V E S C A N M A N A G E M E N T—H A N D L E DF O RY O U K E YB E N E F I T S •Peace of Mind:We manage yourtechnology so you can focus onprotecting the community System Maintenance & Updates •Software updates and patches•Windows® OS lifecycle management•Livescan code table updates •Reduce Downtime:Updatesoccur in the background with nodisruption to operations Help Desk Support •24/7 support•Remote troubleshooting and support •No Dedicated IT ResourcesRequired:Livescan is fullymanaged by HID — no internal ITresources or scheduling needed Security & Identity Management •Antivirus and endpoint protection•Intrusion detection•Microsoft Entra ID (formerly Azure Active Directory) integration andmanagement•Role-based access control for livescan users •Consistent Performance:Weensure uniform versions andpolicies across all systems andagencies Compliance •Cost Predictability:Subscription-based pricingmeans no hidden fees •CJIS-aligned compliance monitoring & reporting•Regular audit logs and compliance documentation All services are delivered at flat rates — giving you control and predictabilitywith no surprises. •Enhanced Security:Data isencrypted in transit and at rest,and your data is never storedafter service completion S E C U R I T YY O U C A N T R U S T.C O M P L I A N C E Y O U C A NC O U N TO N . •CJIS-Certified Workforce:All services are performed by HID teammembers certified under FBI CJIS standards, supporting data integrityand compliance•Reporting Accountability:Monthly reports document all systeminteractions — who accessed the system, when, why, and what actionswere taken•Zero Data Retention:HID does not collect, store or retain livescanbiometric data•Strict Scope of Access:Access is limited to approved livescan systemsand scoped for managed services functions only S T A YO P E R A T I O N A L .S T A Y C O M P L I A N T.S T A Y F O C U S E D O N T H E M I S S I O N . BioCare Managed Services ensures your livescan systems support your officers — not slow themdown. Minimize downtime, reduce IT burden and protect your agency with a managed service builtspecifically for law enforcement. North America: +1 512 776 9000 | Toll Free: 1 800 237 7769Europe, Middle East, Africa: +353 91 506 900Asia Pacific: +852 3160 9800 | Latin America: +52 55 9171 1108For more global phone numbers click here© 2026 HID Global Corporation/ASSA ABLOY AB. All rights reserved.Part of ASSA ABLOY2026-03-09-bio-biocare-managed-services-law-enforcement-ss-enPLT-08082