end-to-end solution for travel management inChina integration with Concur Request andConcur Expense, the first of its kind was highly inefficient.in China. The Chinese customer has 80% domestic travel spend, which is booked offline. Due to the Chinese restrictive digitallandscape preventing the company from launching its standard online travel tool in this market, BCD had to support theclient offline which was highly inefficient. The client sought a solution to improve the process. to test a fully integrated connection between the OBT, Concur Request and ConcurExpense for managing the entire booking-to-expense process. This had never beentested or launched before, making BCD the first TMC to pilot such an end-to-end integration in China. The project required extensive coordination between variousglobal, regional and local stakeholders. •Integrating HR feed for automated traveler profile updates, eliminatingmanual uploads •Introducing single sign-on for seamless traveler access•Piloting the first ever end-to-end booking-to-expense solution inChina FOR CONTENT ANDAPPROVAL Next steps After the initial success, the next steps for 2025 include: in the second half of 2025)2.Expanding access to include temporary executive bookers supporting the client’s executives withtheir travel bookings This integration marks a major step forward in streamlining our travel management process in China. By moving from manual, offlinebookings to a fully connected digital system, we are improving We’re proud to collaborate with our Chinese customer on thisgroundbreaking initiative. This pilot is more than just a technology integration—it’s about transforming the way corporate travel and Conquer Expense, we’re paving the way for a smarter, moreseamless travel experience for companies across the region. Betty DengNational Program Manager at BCD Travel