人工智能和虚拟现实技术将如何改变工作世界

Immersive technologies and artificial intelligence (AI) have already started to change the workplaceas we know it and are heralding a new age for talent acquisition. The acceleration of machine learning Imagine the opportunities for both employees and employers as virtual recruiting events, moreimmersive meetings with global colleagues, AI talent acquisition assistance, more data-driven – Tomas Chamorro-Premuzic, Chief Innovation Officer at ManpowerGroup CONTENTS OK Computer! Who’s Excited for New Tech? To understand how employees and employers feel aboutthese new technologies and where they think the greatestopportunities lie, ManpowerGroup surveyed nearly 39,000employers across 41 countries in their latest Employment Seven out of ten (70%) organizations globally have already implemented new technologiessuch as AI, VR, and ML within their recruitment, or plan to within three years. While 72%of employers already use ML or are planning to in the next three years, 71% say the same for It’s clear that organizations recognize that new technologies have the potential to change the game ManpowerGroup found a similar enthusiasm for technology among employees and potentialcandidates, but not as a replacement for human-to-human interaction. For example,while only 38% of respondents would feel comfortable having an application reviewed A Balancing ActWhile Revolutionizing As candidates move through the recruitment process, comfort levels of tech-only interac-tions begin to change. More than half (51%) of candidates reported feeling comfortable with key to success is embracing technology in a way that enhances - not replaces - recruiters. The onboarding processcan be a major delay insetting new employees This mixed picture not only reflects the sentimentamongst job applicants, but also the employerswho assess them. By automating the initial OF CANDIDATESREPORTED FEELINGCOMFORTABLEWITH VR INTERVIEW – Christine Kiefer, Senior Vice Recruiters are not going anywhere – in the future, their role is likely tobe enhanced by freeing-up time to focus on the more human element This wave of new technology, particularly AI, comes at a time whenskills are in short supply and if used effectively, can undoubtedly help companies better compete for talent and manage their workforces.So while there is much to be excited about, these technologies aren’t If you think about the role of a recruiter today, there’s a lotof time spent on very manual tasks. When you are trying tosearch for the right candidates, there’s a lot of administrative There’s a level of subjectivity that needs to be assessedcritically by a human when it comes to a decision on ChatGPT brings an obvious benefit to recruiters’ time, due to the abilityto write job specifications from a guided prompt, as well as AI-powered – Jeff Brown, Director, Global Portfolio Strategy – Breaking Barriers A more widespread use of newtech in the hiring process isremoving biases.Using AI toolsto select the most qualified Over two-thirds of recruiters agree that introducing AI will remove subconscious bias.Yet their second-biggest concern about it is algorithmic bias, so there is cautious excitement Such concerns are well-founded: Research from MIT found that machines were morelikely to associate positive words with white faces, and negative ones with black faces.To eradicate prejudice from the hiring process, technology will be vital – but there remains So which technologies are going to revolution-ize the way jobs are done?A ManpowerGroupLinkedIn poll of 1,687 people found that 74% re- Technology’s potential is arguably mostexciting when it comes to manual roles: instead of heading into a potentially dangerousworking environment, employees couldcomplete the project remotely, using robotics. The role of new technologies has transformativeimplications for hiring, coaching, and embeddingnew team members – but is this where it ends? When it comes to the future of AI, some arepainting a dark picture of the potential down-falls. Like any tool, there will be pros and consand it’s good to know them all to wield it wisely. AI will allow us to focus on theuniquely human aspects of our jobs.It can enable us to focus on the Using immersive andinteractive experiences canprovide a safe environmentto practice real-life scenarioswhich are otherwisedifficult to replicate and A University of Nottingham study measuring the effective-ness of VR safety training versus traditional PowerPointtraining found that the virtual training was significantly Powering UpUpskilling & Reskilling When ManpowerGroup asked candidates how comfortablethey would feel having coaching or training delivered inVR, nearly half (46%) said they would be very comfortable. We don’t see coaches being replaced by the metaverse or virtual reality.We see them being augmented. In the metaverse, mentors can observementees’ reactions and provide guidance to improve decision-making and As working remotely an