of Work The Future of Work The year ahead will see businesses doubling downtheir focus on their people – not just as their biggestasset, but also as one of their greatest investments.That means ensuring their teams are being offered the Continuous improvements in technology, including AI and newapproaches to training and development, will be significant driversof productivity, engagement and loyalty in 2026, enabling With this increased priority on their employees, companies are also recognising thatproductivity and engagement are driven by how, when, and with whom their people “We will continue to see a fundamental shift in the geography of workwith the centre of gravity moving towards local communities.Theremarkable advances in cloud technology and videoconferencingsoftware – both vital to enabling effective hybrid working – mean New advances in technology, in particular AI, will continue to accelerate the shift toflexible and hybrid working models for organisations of all shapes and sizes. This willenable smarter collaboration and more dynamic ways of working, as businesses alsoinvest in data-driven workplace design and AI-powered personalised experiences. In 2026, focus will shift from where work happens to companies’ profitability andproductivity, and the wellbeing of their teams. Businesses will continue to invest intechnology as well as in flexible workspace memberships, allowing employees towork closer to home where they will be most productive, avoiding costly, unnecessarycommutes. For many, this will mean working from suburban commuter hubs, small “The rising demand for more localised working has led to themajority of our new IWG centres opening in the heart of localcommunities, suburbs and rural areas, enabling many people In this white paper, International Workplace Group (IWG), the world’s largest platformfor work, with brands including Regus and Spaces, reveals the 12 top trends that are set to Mark DixonFounder and CEO,International Workplace Group plc AI in workplace hardware is increasinglyblurring the divide between those workingin a central HQ and those working remotely.Cisco has coined the term ‘distance zero’ todescribe a scenario in which all participantsin a meeting, regardless of their location “Potentially more transformative thanelectricity or fire” is how Sundar Pichai, CEO ofGoogle, has described artificial intelligence.His words are no exaggeration, and AI is alreadybeginning to have a huge influence on the Nudge Nudge… The nascent science of ‘nudgetech’ is using AI to deliver personalised promptsat scale. This will revolutionise the way that a company communicates withits employees and help to strengthen company culture among distributedworkforces. Rather than just broadcasting the same information to everyone,managers and internal comms teams can instead send more nuanced, The role of managers will increasingly be oneof orchestration, focusing on fostering human-AI collaboration, and finding ways to blend AI Companies of all sizes are moving away from loosely defined hybridpolicies to more structured, multi-location models with teamsincreasingly empowered to work from more convenient places Microsoft recently announced that by 2026 many of its USemployees will need to be in their closest Microsoft office at leastthree days per week while many corporates are empowering their Micro-Certifications Hybrid workers will stack “micro-certifications”(bite-sized, skill-focused credentials) insteadof relying on traditional degrees or annualperformance reviews. Employers will supportthis by funding on-demand learning platforms, Skills Sharingon the Rise Organisations are putting a greaterfocus on skills sharing across teams topropel business success. This has thedouble benefit of pooling knowledge andbest practices while also strengtheningcompany culture. The practice isespecially common when it comes to the Workers will need to get used to continualrelearning as the rate of change in workplacetechnology grows ever quicker. Accordingto the World Economic Forum, two-fifths ofworkers’ current skill sets will be transformedor become outdated within the next five years.Amazon recently announced a $2.5 billion When it comes to new hires, companiesare increasingly looking beyond academiccredentials and focusing instead on individualswith skills and practical experience. These so-called New Collar Workers may not have spent “Organisations that encourage employeesacross all generations to share skills andknowledge will outpace those that don’t,” Insufficient onboarding can set workers – andtheir new employers – up to fail, including drivingmany workers to leave the organisation as soonas they’ve arrived. This leaves employers backwhere they started, with additional costs. Ascompanies seek ways to improve operationsand their bottom lines, they will put greater Employers hoping to get the most from newhires will place less emphasis on admin andmore on hands-on work traini