案例研究：生物识别模块在执法最恶劣的环境中提供了坚固的可靠性

Based in Taiwan, RuggON Corp. is a leading global manufacturer of rugged mobilecomputing solutions for public safety, industrial automation, logistics, mining and othermission-critical industries. As a subsidiary of Ubiqconn Technology, RuggON is dedicatedto delivering rugged computing solutions that empower mobile professionals in extreme C H A L L E N G E “We selected HIDbecause of their provenexpertise in trustedidentity solutionsand their strong trackrecord in developing A national law enforcement agency sought a reliable and secure way tomanage digital identity and device access for field officers. They use RuggONPX501 tablets to record, access and transmit critical information such as Officers were authenticating their devices using passwords or PINs, whichproved inefficient and potentially insecure. Forgotten credentials often led todelays during operations, and traditional authentication methods could not The customer sought a biometric solution that would provide quick, secureaccess — without compromising performance. It would need to perform insuch rugged use cases as exposure to moisture as well as dust, with rapidauthentication during time-critical missions. The agency wanted a solution that Sean Lee The IT department emphasized the need for smooth integration with existingmobile device management and security platforms, while ensuring compliance S O L U T I O N Through close collaboration with HID, RuggON successfully demonstratedthat the TouchChip TCET module could deliver fast, accurate and secureauthentication in a wide range of field conditions. The integration allowed The selection process involved a cross-functional team at RuggON, includingproduct management, R&D engineering and business development, incollaboration with the customer’s IT security and field operations units. “HID distinguished itself not only with its technical specifications but also withcomprehensive engineering support, transparent documentation and a strong Testing took place across multiple real-world law enforcement environments,including vehicle-mounted deployments, outdoor patrols and on-site evidencecollection. Key focus areas included durability and reliability, ease of integration, RuggON implemented the HID TouchChip TCET module into the PX501rugged tablets through a structured, phased integration plan to ensure smooth The initial phase focused on hardware validation and pilot deployment,ensuring the HID TouchChip TCET module functioned reliably under real-world conditions, including dust, moisture and high-vibration environments.Subsequent phases focused on full-scale rollout, integration with the agency’s To maximize adoption, RuggON provided hands-on training sessions for theagency’s IT staff and field officers. Training covered proper device handling,fingerprint enrollment, troubleshooting and best practices for secure P R O D U C TS O L U T I O N :•HID TouchChip TCET Module “HID played a critical role throughout the implementation process,” Lee said.“Their engineers provided integration guidance, technical support and firmwareupdates, helping RuggON optimize the performance of the TouchChip TCET R E S U L T The law enforcement agency has reported positive feedback from officers andIT administrators following the integration of the HID TouchChip TCET module Officers appreciate the speed and ease of logging in, especially during high-pressure operations, noting that the fingerprint sensor works reliably evenunder adverse environmental conditions. Field teams highlight the intuitive and By combining robust security with fast, reliable access, the TouchChip TCETmodule has helped the law enforcement agency streamline field operations, The agency has begun exploring additional applications, including fieldworkflow verifications such as time-stamped approvals for incident reporting or hidglobal.comNorth America: +1 512 776 9000 | Toll Free: 1 800 237 7769Europe, Middle East, Africa: +353 91 506 900Asia Pacific: +852 3160 9800 | Latin America: +52 55 9171 1108For more global phone numbers click here© 2025 HID Global Corporation/ASSA ABLOY AB. All rights reserved.2025-12-29-cc-bio-ruggon-cs-en