电子贸易准备评估：印度尼西亚

Requests to reproduce excerpts or to photocopy should be addressed to the CopyrightClearance Center at copyright.com. All other queries on rights and licences, including subsidiary rights, should be addressed to: United Nations Publications405 East 42nd StreetNew York, New York 10017United States of AmericaEmail:publications@un.orgWebsite:https://shop.un.org The findings, interpretations and conclusions expressed herein are those of the author(s) anddo not necessarily reflect the views of the United Nations or its officials or Member States. The designations employed and the presentation of material on any map in this work do notimply the expression of any opinion whatsoever on the part of the United Nations concerningthe legal status of any country, territory, city or area or of its authorities, or concerning thedelimitation of its frontiers or boundaries. Mention of any firm or licensed process does not imply the endorsement of the United Nations. This publication has been edited externally. Acknowledgements TheeTrade Readiness Assessment of Indonesiaof the United Nations Conference on Trade andDevelopment (UNCTAD) was prepared by a team, led by Cécile Barayre, comprised of SvenCallebaut, Ina Hodge, Martine Julsaint Kidane and Zenathan Hasannudin. Valuable contributionswere also received from other members of the UNCTAD Division on Technology and Logistics. UNCTAD gratefully acknowledges the local assistance of Dandy Rafitrandi, national consultant,whose support was essential to the success of the project’s activities and the completion ofthe report. UNCTAD extends its sincere appreciation to Gita Sabharwal, United Nations ResidentCoordinator, who facilitated coordination among members of the United Nations country teamand resident development partners active in the area of digitalization in Indonesia. Commentsand inputs provided by experts from the following eTrade for all partners substantially improvedthe final report: the International Trade Centre, the United Nations Commission on InternationalTrade Law, the Economic and Social Commission for Asia and the Pacific and the UniversalPostal Union. UNCTAD further extends its appreciation to the Government of Indonesia for its contribution andtrust in the course of the preparation of the report. UNCTAD also gratefully acknowledges theguidance, technical support and in-country coordination throughout the evaluation process ofDitya Agung Nurdianto, Director for International Trade, and Awidya Santikajaya, Gracia IndiraCaroline Sidabutar and Fathia Maryam Perdata, from the Ministry of Foreign Affairs of Indonesia. The assessment was made possible thanks to the timely support of Nurul Sofia and Vienna N.L.Adza at the Permanent Mission of Indonesia to the United Nations Office and other internationalorganizations in Geneva. The assessment benefited from the inputs, through e-trade readinessassessment surveys, of more than 56 representatives of institutions from the public sector,58 representatives of the private sector and 448 consumers. Visits to Makassar and Medanwere conducted to expand the regional reach to stakeholders. In addition, UNCTAD expressesits appreciation to all who participated in multi-stakeholder consultations and focus groupdiscussions, held in-person in Jakarta and virtually in February and May 2025, as well as thenational validation workshop that took place in August 2025. Robert Blackwell edited the publication. Cover design was provided by the UNCTADCommunication and External Relations Section, while Keel Chan undertook desktop publishing.Administrative support was provided by Diana Quiros. UNCTAD extends particular appreciation to the Government of Australia, whose financialsupport through the Department of Foreign Affairs and Trade, was instrumental in enabling theassessment. Financial support from other core donors to the UNCTAD E-commerce and theDigital Economy Programme is likewise greatly appreciated. Table of contents Acknowledgements..........................................................................iiiForeword.........................................................................................viiiAbbreviations...................................................................................ixNote...................................................................................................xExecutive summary..........................................................................1Methodology.....................................................................................8Summary of key findings and recommendations.........................10 Findings...........................................................................................141.E-commerce and digital trade policy framework..................142.Technology adoption............................................................303.Performance of micro-, small and medium-sizedenterprises on e-commerce and digital trade...................