首席人力官展望

Officers Outlook September 2025 Disclaimer This document is published by the World Economic Forum as a contribution toa project, insight area or interaction. The findings, interpretations and conclusionsexpressed herein are a result of a collaborative process facilitated and endorsedby the World Economic Forum but whose results do not necessarily represent theviews of the World Economic Forum, nor the entirety of its Members, Partners orother stakeholders. © 2025 World Economic Forum. All rights reserved. No part of this publication maybe reproduced or transmitted in any form or by any means, including photocopyingand recording, or by any information storage and retrieval system. Chief People Officers OutlookSeptember 2025 This briefing builds on the latest globalworkforce research as well as consultationsand surveys with leading chief peopleofficers, organized by the World EconomicForum’s Centre for the New Economyand Society. It aims to summarize thecurrent labour market and talent strategyenvironment and identify priorities forresponsible leadership, global alignmentand action in response to ongoingworkforce transformation, technologicaldisruptions and geoeconomic events. The survey featured in this briefing wasconducted between May and June 2025. Contents Executive summary__________________________________________________________ 5Introduction: a front-seat perspective on workforce transformation_______________ 6 1.Talent and economy outlook_______________________________________________7Global12-month talent outlook______________________________________________ 7Regional 12-month talent outlook____________________________________________ 8Adapting to a changing workforce___________________________________________ 9 2.Talent and technology outlook____________________________________________10Current workforce AI integration priorities____________________________________ 10Navigating risks and opportunities__________________________________________ 11 3.People strategy amid disruption__________________________________________13Global 12-month workforce strategy outlook__________________________________ 13Leading through change___________________________________________________ 13 Conclusion_________________________________________________________________ 14 References _________________________________________________________________15 Acknowledgements_________________________________________________________17 Executive summary Based on a mid-2025 survey and consultationswith the World Economic Forum’s communityof more than 130 chief people officers, thisChief People Officers Outlookhighlights theincreasingly strategic role played by the peoplefunction in shaping organizational resilienceand business transformation and growth. (AI) deployment. Opportunities related to AIspecifically include job augmentation andredesign, career development, workflowenhancement and upskilling. However, riskssuch as skill atrophy persist. Human-centredworkforce AI deployment is essential. Success in navigating disruption anddriving inclusive, adaptive and tech-enabledwork environments will increasingly dependon core competencies such as businessacumen, digital fluency and stakeholderinfluence within the people function. Thiswill position people leadership as centralto future business success. Chief people officers perceive short-termlabour market caution amid long-termopportunities for workforce transformation.Top workforce strategy priorities for theyear ahead include revising organizationalstructures, fostering culture and purpose,and advancing workforce artificial intelligence Introduction: A front-seatperspective on workforcetransformation insights of the World Economic Forum’scommunity of more than 130 chief peopleofficers at global employers across regionsand industries, and is intended to be atimely reference not only for global peersand people leaders, but also for the broaderC-suite, policy-makers, labour marketresearchers and others working towards afuture of work that works for all (see Box 1). Labour markets and the world ofwork continue to evolve rapidly whileuncertainty about the future remainshigh. Geoeconomic upheavals, artificialintelligence (AI) and other significanttrends have created uncharted territory fororganizations’ workforce planning, as wellas national and global talent strategies. Against this backdrop, this inauguralChiefPeople Officers Outlookaims to provide alabour market pulse check and a forward-looking perspective to support workforcepreparedness. It is shaped by the collective The findings in this edition are based on asurvey conducted between May and June2025, supplemented by thematic interviewsand community consultations.1 Box 1: The growing strategic impact of chief people officers The role of the chief people officer is becoming increasingly strategic. Today’s chief peopleofficers are central to driving organizational resilience, business transformation and wo