capgemini—从成本到价值：用人工智能重塑adm

As technology becomes increasingly vital to businesses, therole of the CIO has evolved – they must now be ascomfortable wearing their business suit as they are wearingtheir technology hoodie. Moving effortlessly between theworlds of business and technology, they manage an evolving According to CIO.com’s2025 State of the CIO survey, morethan 25% of CIO respondents identified improving IToperations, aligning IT initiatives with organizational Additionally, eighty percent of organizations have increasedtheir investment in generative AI (Gen AI) since 2023,according to a recentCapgemini Research Institute report.Companies see AI as a tool to transform how work gets done However, adopting AI for the enterprise isn’t as simple aswriting a prompt for a large language model (LLM). Managingthe foundational technology landscape needed to support AIis complex and expensive, and when data estates are And, as AI agents gain traction, how can CIOs managethe challenges of AI while driving innovation at Meeting thenew CIOobjectives Demonstrating thevalue of ITin thebusiness world The rise of AI has triggered the need for fullvisibility and real-time data insights, supportedby scalable, agile solutions. To make the switchfrom reactive to predictive operations andaccelerate application delivery, organizations Businesses want to leverage AI to improveoperational efficiency, with agentic AI playinga crucial role in this new landscape. To balancethe competing needs of eliminating technicaldebt, introducing new capabilities anddelivering business value, the right application Expectations of the IT landscape’s ability to drivebusiness change continue to rise. However, landscapesare frequently populated by siloed systems, manualprocesses, and a lack of integration across applications CIOs are looking for partners with solutionsthat will shift legacy systems to the cloud andsimpler IT portfolio management, enablingcontinuous transformation at speed. Asthe lines between business and IT become To find solutions to these problems, CIOs turn tovendors. However, vendor landscapes aren’t deliveringthe expected value, with 56% of buyers adjustingtheir vendor mix to better satisfy performance or costreduction needs, according to Everest Group. And the How can a goodADM partnercan help AI-powered ADM services address client needsacross three pillars, delivering a range of benefitsincluding reduced operational costs, improvedtime to market, and a competitive advantage.This is achieved through a delivery model built Accelerating continuousevolution Business value enablement Cost optimization The foundation of being a true strategicpartner is to maximize the ability of IT todeliver business value. Aligning serviceswith the highest importance business AI-powered ADM services build a foundation fortransformation through cost-effective, industrializedservice delivery. Consolidating the vendor landscape toa focused set of strategic partners, and then targeting With a solid cost-optimized foundation built toenable accelerated change, organizations mustincrease their agility to adapt to mitigate threats Aligning businessand IT formajor While historically focused on internal ITKPIs, ADM services have a direct impacton overall business performance when afocus is made on correlation, such as tyingapplication performance to improvingmetrics most material to a business’competitive advantage. Services are also By leveraging AI and automation, redundant processesare eliminated, resource allocation is optimized, andoperational costs are reduced. ADM services enhanceefficiency and effectiveness of service delivery, minimizing By modernizing how services are delivered suchas evolving to product-centric development,integrating observability across the entirelandscape, or shifting to a service reliabilityengineering model, clients can be more agileand responsive, leading to faster time to market Finally, the use of AI helps in automating routine tasks,which frees up resources to focus more on value-add activities. This results in better alignment with Partnering with a trusted AI-powered ADM service cansignificantly enhance business operations and drivesubstantial value. AI-powered ADM services build afoundation of transformation that can improve service This continuous evolution ensures that the ITlandscape is always up to date, so a companycan stay competitive and leverage the latest The evolution extends to commercial modelsunderpinning their partnerships. In a survey, ITservices buyers said they are looking to move tooutcome or output-based commercial models to About Capgemini Capgemini is a global business and technology transformation partner, helping organisations to acceleratetheir dual transition to a digital and sustainable world, while creating tangible impact for enterprises andsociety. It is a responsible and diverse group of 350,000 team members in more than 50 countries. Withits strong over 55-year heritage, Capgemini