危机中的连通性：人道主义移动覆盖缺口

Connectivity in Crisis The Humanitarian Understanding differences inhumanitarian connectivity and GSMA Mobile for HumanitarianInnovation GSMA The GSMA is a global organisation unifyingthe mobile ecosystem to discover, developand deliver innovation foundational to positivebusiness environments and societal change. Ourvision is to unlock the full power of connectivityso that people, industry, and society thrive.Representing mobile operators and organisationsacross the mobile ecosystem and adjacentindustries, the GSMA delivers for its members The GSMA Mobile for Humanitarian Innovationprogramme works to accelerate the deliveryand impact of digital humanitarian assistance.This is achieved by building a learning andresearch agenda to inform the future of digital Learn more at www.gsma.com/m4h or contact usat m4h@gsma.com Follow GSMA Mobile for Development onTwitter/X: @GSMAm4d Follow the GSMA on Twitter/X: @GSMA GSMA Intelligence GSMA Intelligence is the definitive sourceof global mobile operator data, analysis andforecasts, and publisher of authoritative industryreports and research. Our data covers everyoperator group, network and MVNO in every This initiative has been funded by UK InternationalDevelopment from the UK government and is The views expressed do not necessarily reflect theUK government’s official policies. GSMA Intelligence is relied on by leadingoperators, vendors, regulators, financialinstitutions and third-party industry players, tosupport strategic decision-making and long- Our team of analysts and experts produce regularthought-leading research reports across a range www.gsmaintelligence.cominfo@gsmaintelligence.com Contributors Matthew Downer, Senior Insights Manager, Kalvin Bahia, Senior Director of Economics, James Joiner, Lead Analyst, GSMA IntelligenceHarry Fernando Aquije Ballon, Economist,GSMA Intelligence Contents Introduction 1.Measuring differences in humanitarian mobile coverageBurkina FasoDemocratic Republic of the Congo 2.Bridging differences in mobile coverage forcrisis-affected groups Aerial connectivity11Partnerships between MNOs and humanitarian16or development actors Introduction Connectivity is a fundamental requirement in crisissettings, both for the people affected by crisis andthe delivery of a modern humanitarian response.While the connectivity needs of humanitarian There is growing recognition across a range ofsectors that closing humanitarian mobile coveragegaps is important, and recent technological advanceshave fostered collective enthusiasm about potential The GSMA aims to galvanise cross-sector actionto meet the connectivity needs of crisis-affectedcommunities around the world. This report presentsthe results of a recent analytical pilot study thatmeasured differences in mobile coverage for Expanding and upgrading mobile networks forcrisis-affected communities requires effective,evidence-backed approaches to understand coveragegaps. While data suggests that crisis-affectedcommunities disproportionately live in areas outside 01Measuringdifferences in Connectivity is a vital need for people affected bycrisis. However, data on the availability of mobilecoverage in crisis settings is often inadequate,inconsistent, or unreliable. This prompted theGSMA to develop a new approach to measuringdifferences in mobile coverage for crisis-affectedgroups. By blending existing datasets, many of The results of the pilot suggest thatdespite somedata limitations, it is feasible to develop reliableestimates of differences in mobile coverage forcrisis-affected groups in other humanitariancontexts.These should be a useful starting point We invite input and reflection from colleaguesacross sectors on this analysis, especially aswe seek to replicate analyses in other contexts.We hope that these outputs prove useful and Note on terminology The analysis in this report presentsnet differences in coveragebetween various groups. The Protection3.1m Health2.8m Using coverage data from the GSMA’s MobileCoverage Maps, our analysis found persistentdifferences in 4G coverage across all crisis-affectedcommunities. A small difference in 3G coveragewas found for people in need of assistance (PiN), The relatively small number of refugees in BurkinaFaso seem to have notably better mobile networkcoverage. This is likely due to the fact that most It is encouraging that, despite different sources ofconnectivity data producing different estimates,they all had the same overall narrative in terms of Refugees Democratic Republic of the CongoHumanitarian need, 20236Democratic Republic of the Congo MNOs Health7.4m Africell, Airtel, Orange, Smile,Supercell, Tatem Telecom,Vodacom Due to gaps in population data, it was not possible toestimate humanitarian differences in mobile coveragefor refugees in DRC. However, using coverage datafrom the GSMA’s Mobile Coverage Maps, the analysisproduced estimates of differences in coverage for national population. PiN also had a s