马来西亚经济监测，2025年10月：从字节到效益——数字化转型是公共部门生产力的催化剂（英）

OCTOBER 2025 From Bytes to Benefits:Digital Transformation as a Catalystfor Public Sector ProductivityPublic Disclosure Authorized CONNECT WITH US MALAYSIAECONOMICMONITOR OCTOBER 2025 From Bytes to Benefits:Digital Transformation as a Catalystfor Public Sector Productivity © 2025 International Bank for Reconstruction and Development / The World Bank 1818 H Street NWWashington DC 20433Telephone: 202-473-1000Internet: www.worldbank.org This work is a product of the staff of The World Bank with external contributions. Thefindings, interpretations, and conclusions expressed in this work do not necessarily reflectthe views of The World Bank, its Board of Executive Directors, or the governments theyrepresent. The World Bank does not guarantee the accuracy, completeness, or currency of thedata included in this work and does not assume responsibility for any errors, omissions,or discrepancies in the information, or liability with respect to the use of or failure to usethe information, methods, processes, or conclusions set forth. The boundaries, colors,denominations, and other information shown on any map in this work do not imply anyjudgment on the part of The World Bank concerning the legal status of any territory or theendorsement or acceptance of such boundaries. Nothing herein shall constitute or be construed or considered to be a limitation upon orwaiver of the privileges and immunities of The World Bank, all of which are specificallyreserved. Rights and Permissions The material in this work is subject to copyright. Because The World Bank encouragesdissemination of its knowledge, this work may be reproduced, in whole or in part, fornoncommercial purposes as long as full attribution to this work is given. Attribution:Please cite the work as follows: World Bank (2025) “From Bytes to Benefits:Digital Transformation as a Catalyst for Public Sector Productivity” Malaysia EconomicMonitor (October), Washington, DC: The World Bank. Any queries on rights and licenses, including subsidiary rights, should be addressed toWorld Bank Publications, The World Bank Group, 1818 H Street NW, Washington, DC 20433,USA; fax: 202-522-2625; e-mail: pubrights@worldbank.org. Cover design and layout:Kane Chong Sdn BhdCredit for non-WB images:istockphoto.com / unsplash.com Acknowledgements This edition of the MEM was co-led by Deisigan Shammugam and Yew Keat Chong, with the SpecialTopic led by Marco Larizza. The extended team included Apurva Sanghi, Fionne Lim Jing Wen, ShakiraTeh Sharifuddin, Ayesha Khurshid, Carmen Loo, Ririn Salwa Purnamasari, Matthew Dornan, AlyssaFarha Jasmin, Natalie Fang Ling Cheng, Philbert Tiki Yong, Shahira Zaireen Johan Arief Jothi, AruhviKrishnasamy, Rebecca Shu Wen Choong, Yu Cao, Kian Howe Ong, Agustin Samano Penaloza, Yi TingTay, Timothy Xia Wei Choy, Elena Zafrul, Hunt La Cascia, James Garber, Bertram Boie, Chian VernWong, Zenaida Hernandez Uriz, and Ya Shin Wan. The team is grateful to Kiatipong Ariyapruchya and Donna Andrews for their constructive input on thedocument and to Zafer Mustafaoglu, Judith Green, Sebastian Eckardt, and Oleksii Balabushko for theiroverall guidance. The MEM consists of two parts. Part 1 presents a review of recent economic developments and amacroeconomic outlook. Part 2 focuses on a selected special topic that is key to Malaysia’s medium-term development prospects and to the achievement of shared prosperity. The team would like to thank the Ministry of Economy, as well as the Ministry of Finance, Bank NegaraMalaysia, the Pubic Service Department, and the Ministry of Digital for close collaboration with theWorld Bank and for the crucial support to the launch of this report. Jeannette Goon Chern Yuet and Dina Murad led external communications, and Kane Chong ledthe production and design of the report, while Minisha Deepu provided administrative support andeditorial assistance. The report is based on information current as of September 10, 2025. Please contact Apurva Sanghi (World Bank Lead Economist for Malaysia) at asanghi@worldbank.org, Deisigan Shammugam at dshammugam@worldbank.org (MEM co-task team leader and WorldBank Economist for Malaysia) and Yew Keat Chong (MEM co-task team leader and World Bank SeniorEconomist for Malaysia) at ychong@worldbank.org or for questions, comments, or suggestionsregarding the MEM. Table of Contents AcknowledgementsAbbreviationsExecutive SummaryRecent economic developmentsEconomic outlookFrom Bytes to Benefits: Digital Transformation as a Catalyst for Public Sector Productivity36991213 18 Recent Economic Developments20 The global economy is facing substantial headwinds, with increased trade tensions and heightenedpolicy uncertaintyMalaysia’s growth was supported by domestic demandExport growth moderates amid decline in commodity exportsInvestment activity is supported by project pipelines, but weaker sentiment weighs on momentumBox 1:Navigating U.S. TariffsBox 2:ASEAN as Malaysia’s Growth Catalyst: Measuring Spillov