人工智能展望：人工智能在塑造未来世界中的作用

The role of AI in shaping tomorrow’s world kpmg.com/inSeptember 2025 KPMG. Make the Difference. Foreword We stand on the cusp of a technological revolution- Artificial Intelligence (AI) is redefining the way wework, live, and innovate. The transformativeimpact of AI is no longer a distant promise –it is atangible force driving efficiencies, fosteringinnovation, and reshaping industries across theglobe. This comprehensive report delves into themultifaceted role AI plays in shaping our worldtoday, while also navigating the challenges andethical considerations it brings. respect to AI. The pages that follow promise to bean illuminating journey into the world of AI—itsachievements, its challenges, and its boundlesspotential. We invite you to explore, engage, andenvision the possibilities that lie ahead. Over the past few years, we have witnessedunprecedented advancements in AI, fromGenerative AI (GenAI) tools enabling creativeexpression a couple of years back to Agentic AIsystems that are capable of autonomous decision-making more recently. These technologies are notmerely enhancing existing workflows; they arecharting new paths for industries to thrive. Thepotential for AI to contribute trillions to globalGDP underscores its role as a cornerstone ofeconomic growth. This report also highlights therole of AI in addressing global challenges andadvancing Sustainable Development Goals(SDGs). From combating climate change toreducing inequality, AI's potential to drive positivesocietal impact is vast. PurushothamanKGPartner and Head Technology TransformationKPMG in India AdilVazifdarPartner and Head Digital PlatformsKPMG in India Yet, with great power comes great responsibility.As AI integrates deeper into our lives, we mustconfront its dual-edged nature. While it offersimmense opportunities, it also poses challenges,including job displacement, data privacy concerns,and the perpetuation of biases. Ethical AI is notjust a lofty ideal but a critical imperative. SankaraTSubramanianPartner and COO Digital PlatformsKPMG in India For policymakers, business leaders, andtechnologists, this report offers criticalconsiderations as they mull over decisions with Tableofcontents 1. Introduction6 2. AI technology landscape 3. Sectoral impact14 4. Ethical, legal, and societal implications32 5. Overview of United Nations’ Sustainable Development Goals40 6. What we learnt from the India Leadership Council Survey46 7. Strategic recommendations 52 8. Conclusion58 9. Methodology 62 10.Acknowledgements 64 01Introduction Artificial Intelligence (AI) has transcended therealm of emerging technology to become anomnipresent force shaping the future of life, work,and society.No longer confined to back-endprocesses or experimental pilots, AI is nowembedded in core workflows, customerexperiences, and decision-making ecosystemsacross industries. As its transformative potentialcontinues to unfold, AI is redefining how value iscreated, how services are delivered, and howhuman potential is augmented. Forward-lookingorganisation’s today are harnessing AI not merelyas a tool, but as a strategic catalyst—its influence is poised to reshape the competitive landscape andunlock a new era of human-machine collaborationat scale. In a survey conducted by the India LeadershipCouncil (ILC) by The Times Group, in collaborationwith KPMG in India, we found that mostcompanies view AI not just as a tool for enhancingshort- term gains, but as a transformative forcethat will reshape industries. Organisation’s view AIas a catalyst for innovation—one that will drive theemergence of new business models and redefinestrategic priorities over the long term. Recent developments in Generative AI (GenAI)have further accelerated this transformation.While GenAI tools released in 2023 and 2024 werealready huge strides for the AI developmentcommunity, newer alternatives coming fromdifferent parts of the world in 2025, are going tomake GenAI even more accessible and affordable. Whichsectors do youbelieve AIwilldisrupt themostinthenear future? Another recent development that has taken the AIworld by storm is Agentic AI. Agentic AI with itscapacity to autonomously make decisions andexecute complex workflows, represents asignificant leap forward in AI's potential. Thesesystems can enable businesses to automateintricate processes, adapt dynamically to newchallenges, and even collaborate with humanteams in decision-making tasks. The overall economy is also experiencing theprofound effects of AI. It is estimated that AI couldcontribute trillions of dollars to global GDP byenhancing productivity and creating neweconomic opportunities. However, this rapidadoption of AI also brings concerns. The societalimpact of AI is a double-edged sword. On thepositive side, AI can lead to significantadvancements in healthcare, education, industrialefficiency, and environmental sustainability. Onthe flip side, there are concerns about jobdisplacement, privacy issues, a