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Future-ready highereducation: A strategicguide to digitaltransformation inSingapore’s universities For CIOs, IT leaders and changemakers inSingapore’s Institutes of Higher Learning. Content 01Transforming education starts with bold action 06Upgrading systems to unlock value 07How NTT DATA helps bring this vision to life 02Why now: A shifting education landscape 03Aligning national vision with institutional strategy 08From decision to action: your next step starts here 04Technology that works—because it serves students 09Get ready for what’s next 05Empowering educators to lead the transformation Transforming educationstarts with bold action Transforming education startswith bold action Singapore’s Ministry of Education (MOE) has set a bold direction for Institutes of Higher Learning (IHLs)with the launch of the EdTech Masterplan 2030. The plan outlines five strategic thrusts shaping thefuture of education in the digital age: Developing 21st-centurycompetencies usingdigital tools Fostering collaboration andconsistent edtech practicesacross departments Empowering studentsthrough personalized,technology-enabled learning Building digital literacy andtechnological fluency,including in AI Strengthening teachingcapability through targetedtraining and support Read more: EdTech Masterplan 2030 Aligning national visionwith institutional strategy Technology that works—because it serves students Transforming educationstarts with bold action The opportunity for IHLs is clear: translate this nationalframework into institutional action and build smarter,more agile student-centered universities. NTT DATA brings both global scaleand local expertise to this journey.We supportover 1.1 millionstudentsacross30+ universities. This guide supports education leaders driving that transformation. Whether you’redefining strategy or modernizing infrastructure, it offers practical guidance to: Deploy technology thatserves students, facultyand operations Deliver measurableimprovements in learning,teaching and performance Align with MOE’s digitallearning priorities Our work in AI, data analytics and smart infrastructure aligns closely with theMasterplan - particularly in enabling intelligent campuses, personalized learningand data-driven governance. In Singapore, we partner with IHLs to turn vision into execution, building momentumfrom policy to practice. Why now: A shiftingeducation landscape Why now: A shifting education landscape Today’s students aredigital-native, globally mobile and outcome-driven.Their expectations have fundamentally changed—and so must the systems andstrategies that support them. If IHLs fail to adapt, theconsequences are real: But with decisive action,the benefits are measurable: •Lower global rankings•Diminishing competitiveness•Rising staff fatigue and burnout•Increased cyber risks•Fragmented data systems•Loss of relevance in an increasinglycompetitive education market •Greater student engagement•Improved retention•Streamlined teaching and less admin friction•Smarter data use for strategic decisions•A digitally mature identity that attracts top talentand learners Aligning national visionwith institutional strategy Aligning national vision with institutional strategy The EdTech Masterplan 2030 sets a powerful direction.But true transformation depends on how well eachinstitution adapts that vision to its own environment—connecting policy ambition with local needs,infrastructure and culture. A well-structured digital strategy translates national goals into actionable institutional outcomes and provides afoundation for lasting and impactful change. A good starting point is to define what those outcomes look like forstudents, teaching and admin staff, and campus operations. Once these have been determined, a maturity assessment can help to identify institutional gaps as well as early winsthrough scalable, future-ready technology investments. Technology that works—because it serves students Technology that works—because it serves students Digital transformation isn’t about layering in shiny tools. It’s about building cohesive, human-centeredsystems that remove friction and empower learning. Key enablers for EdTech Masterplan 2030: Smart campus infrastructure Campuses that are powered by AI, IoT and next-generation connectivity solutions will be betterequipped to deliver personalized user experiences, optimize energy, automate facilities managementand become more efficient and responsive. AI-driven platforms AI will play a big role in personalizing the learning experience. In addition to automating grading, AI-driven platforms can be used to give students tailored feedback and create learning paths that adaptto individual needs, making education more effective and engaging. Cybersecurity and data governance frameworks As more educational activities move online, it’s critical to have guardrails for protecting sensitiveinformation and maintaining trust. Strong cybersecu