ntt data为超大规模人工智能技术提供代理人工智能服务

Agentic AI Services forHyperscalerAITechnologies Full-stack managed servicesfor AI agents Introducing NTT DATA’s Agentic AI Services for HyperscalerAITechnologies, a comprehensive suite of cloud-managed services designedto support every stage of your organization’s agentic AI journey. Our Our suite of repeatableand consumable solutionssimplifies AI adoption,enabling your teams todeploy AI agents quicklyand efficiently. Maximize Deliver better businessoutcomes, such as: Implementation services A comprehensive approach to AI agentconfiguration and integration for •50-65%reduction in tickets handledby human agents•100%orders automated with GenAI Managed agent services Full lifecycle support for AI agents,including troubleshooting, proactivemonitoring, data governance and Advisory services Connectivity Expert guidance for adopting andoptimizing agentic AI solutions,including strategic planning and Seamless connectivity across allchannels, leveraging NTT DATA’s cloud-native global connectivity services for Agentic AI advisory AI agent workshop Our workshop engagementintroduces the value ofconversational AI, helping Our workshop engagement introduces the value ofconversational AI, helping you extend AI capabilities tomeet your business needs and develop custom agents. Our workshop consists of three phases: •Inspire:Gain a clear understanding of the potential ofagentic AI and AI transformation, with alignment onkey goals and an initial vision so we can address your •Assess:Assess your readiness for AI solutions, alongwith identified high-impact use cases and tailoredscenarios, providing clarity on the path forward for •Design:Build a business case, define strategicobjectives, key results, actionable initiatives andrecommendations. We equip you with a clear plan Agentic AI advisory packages Choose from three advisory packages tailored to your AI strategy: Agentic AI proof of value Prove the value of NTT DATA Agentic AI with a 30-day trial, so you can test capabilities before scaling to the rest of Agent build and integration Agent connectivity Connect your agentic AI estate to the world with NTT DATA’sinbound and outbound Cloud Voice connectivity in over100 countries, with flexible number types available such as With AI agents, you can deliver better interactions,automate business processes and transfer complex issues Tasks we can teach your AI agent to perform include: Knowledge check Answer questions based on pre-approved We can integrate your agent with knowledge repositoriesincluding Microsoft OneDrive, SharePoint, AWS, your Automation Autonomously solve user queries spanning multiple We can also connect your agents to your omnichannelcommunications standards including messaging/chat onyour websites, self-service portals, email, Microsoft Teams We can integrate your agent with line of businessapplications, including SAP, Salesforce and ServiceNow. Escalations Our AI agents can detect and respond to end-users in23 languages including English, Chinese, French, German, Transfer conversations to a live agent with full context of We can integrate your agent with contact center andcustomer relationship management (CRM) platformsincluding Microsoft Dynamics 365, Microsoft Teams Queue Managed agent services Ensure your AI agents continue to evolve and delivervalue over time. We monitor, optimize and scaleomnichannel agents and other AI tools so they are We monitor, optimize and scaleomnichannel agents and otherAI tools so they are operating Our core capabilities include: Agent support and bug fixes •Providing support for agent issues and bugs reportedby users, and addressing agent biases, unexpected Your environment, your rules Agent change management •Addressing minor changes on agent workflow inputs NTT DATA AI agents retain and inherit yourestablished security, data management and Agent system health checks We’re experienced and experts in hostingservices in the cloud, including industry, •Performing regular checks of system logs for errors oranomalies and routine health checks on infrastructuresupporting the agent. We build ringfences for our clients, meaningwe build AI agents within your security anddata environments, leveraging your existing Benefits of leveraging agentic AI Performance optimization •Analyzing performance data to identify bottlenecksor inefficiencies. Realize the potential of AI and automation •Understand how to best leverage AI and tailor toyour industry-specific needs through custom andcomprehensive advisory from our experts. Data management •Cleaning and pre-processing new data to maintaindata quality and updating training data sets with new Automate and streamline your business processes •Save costs, eliminate complexities and drive productivityacross your technology structure and processes.•Improve your organization’s performance through better Security enhancements •Regularly reviewing and updating security protocols toprotec