2025年制度实践和政策调查：通过人工智能支持治理、运营、教学和学习

A Survey of Institutional Practices and Policies 2025 Supporting Governance, Operations, and Instruction and Learning through ArtificialIntelligence: A Survey of Institutional Practices and Policies 2025 Author Judith Sebesta, Ph .D.,Founder & Principal, Sebesta Education Consulting LLC Recommended Citation and License Sebesta, J. (August 2025).Supporting Governance, Operations, and Instruction and Learningthrough Artificial Intelligence: A Survey of Institutional Practices and Policies 2025. WICHECooperative for Educational Technologies. This work is licensed under aCreative Commons Attribution-NonCommercial-NoDerivatives 4.0International License. About the Organization WCET – the WICHE Cooperative for Educational Technologies, is the leader in the practice, policy,& advocacy of digital learning in higher education. WCET is a member-driven organization whichbrings together colleges, universities, higher education organizations, and companies to collectivelyimprove the quality and reach of digital learning programs. Learn more atwcet.wiche.edu. Table of Contents Acknowledgements4 Introduction5 Definitions6 Key Findings and Insights8 Institutional and Respondent Identities11 Use14 Support, Incentives, and Training25 Policies and Guidelines32 Challenges and Benefits37 Predictions for the (Near) Future43 Recommendations45 Conclusion47 Appendix A: AI Policies Shared by Survey Respondents & Interviewees49 Acknowledgements WCET would like to thank all those who completed the survey, as well as the following individualsfor providing additional perspectives on AI in higher education through interviews with the authorof this report: ▶Rick Aman, Ed.D., former President (retired), College of Eastern Idaho▶Kevin Corcoran, M.B.A., Assistant Vice Provost, Center for Distributed Learning, University ofCentral Florida▶Cheryl Couch, Ed.D., Director of Masters of Education and eLearning Specialist, York University▶Samuel Jay, Ph.D., Executive Director of Online Learning, Emergent Technology & AcademicTransformation, Metropolitan State University of Denver▶Gloria Niles, Ph.D., Director of Online Learning, University of Hawai‘i System▶Cynthia Pascal, Ed.D., Associate Vice President of eLearning, Northern Virginia CommunityCollege▶Pamela Williams, Ed.D, Instructional Designer, Southern Illinois University Edwardsville AI Use Acknowledgement This research and report were developed utilizing Copilot to draft definitions in the next section;Gemini Pro and ChatGPT to suggest edits throughout for grammar, punctuation, clarity, flow, andthematic connections; and Zoom AI to create initial drafts of interview transcripts. The outputswere reviewed, edited for accuracy, and integrated into this final report. Introduction The adoption of Artificial Intelligence (AI) in higher education has rapidly accelerated over the pasttwo years, largely driven by the increased ubiquity of generative AI since late 2022. What beganas a widely accessible, conversational AI quickly evolved into a catalyst for rethinking teaching,learning, operational, and administrative practices across colleges and universities nationwide andbeyond. Early conversations focused on academic integrity concerns and disruptions to traditionalassessment models, but institutions soon recognized AI’s broader potential to streamline studentservices, enhance personalized learning, support faculty research, and improve operationalefficiency, among other uses. In April 2023, WCET (the WICHE Cooperative for Educational Technologies), undertook itsfirst national surveyto ascertain how and why postsecondary institutions were using ArtificialIntelligence to support instruction and learning, what policies were in place, and what were theperceived barriers to, and benefits for, its use. Based on these findings, WCET developed a seriesof resources to support colleges and universities in their often nascent use of AI technologies,including theAI Education Policy & Practice Ecosystem FrameworkandAI Policies & PracticesToolkit. Since then, higher education has entered a period of rapid AI experimentation and transformation.To capture this shift, WCET recently completed its second survey of institutional practices andpolicies, expanding the scope to include not only instruction and learning but also governanceand operations. Administered in March - April 2025, the survey garnered 224 total responses andsurfaced key insights into: ▶current AI use;▶support, incentives, and training;▶policies and guidelines; and▶challenges and benefits at colleges and universities across the country. Survey data were further enriched by seven interviews conducted with higher educationprofessionals at diverse institutions at various stages of AI practice and policy implementation. This report includes a review of the survey findings, an analysis of the key insights, plus takeawaysfor institutions as well as predictions for the future. It is important to note that the research pre