Modernizing the back office tomaximize community impact. Table of Contents Introduction Re-Energize a Purpose-Driven WorkforceModernize Your Back Office to Advance Your MissionUse Data to Increase ImpactStart Making a Difference from Day OneWorkday in Action 93% customer satisfaction rating global nonprofit customers Introduction. The social welfare sector is experiencingunprecedented pressure. Challenging economic headwinds, stagnating charitable donations, flatliningbudgets, increased funding complexity, and rapid federal policy changesare making transparency and compliance difficult to achieve, and haveorganizations concerned about the sustainability of their operations. All this is happening while communities and individuals with health and humanservices challenges need more support than ever. Legacy and fragmented back office systems are holding these nonprofits backat a critical time of change. They’re imposing limitations and inefficiencies onworkforce management and financial planning at a moment when organizationsneed more from their money and people. That’s why this is such a powerful moment for nonprofit leaders to investin technology that makes the organization stronger—by managing risk andincreasing resilience. Instead of being held back by technology, a modernand consolidated financial and people platform can be a catalyst fortransformative change. Workday is helping national and federated social welfare organizations acrossthe US build modern, resilient back office operations that maximize human andfinancial resources and advance the positive social impact they set outto achieve. Re-energize apurpose-driven workforce. Employee and leadership burnout Your mission is powered by people. But your people areunder strain. 86% of nonprofit leadersare concernedabout their own levels of burnout Frontline burnout and high turnover are stretching teams thin. And attracting(and retaining) new talent against competitive private sector careers ishard—particularly for senior leadership succession planning as long-servingexecutives retire. Workday Human Capital Management is a single, people-focused platform thatempowers your people to support the communities you serve. It brings modernHR capabilities that make it easier to attract talent, create rewarding,growth-oriented career paths and help combat burnout by fostering a strongersense of purpose and belonging. 90% of nonprofit leadersthink burnout iscurrently impacting nonprofit staff State of Nonprofits 2025 What Funders Need to Know, The Center For Effective Philanthropy With Workday, social welfare organizations can: What social welfare organizations are achievingwith Workday: Streamline recruitment and onboarding Manage candidates, interviews, and onboarding in one place to reducetime-to-hire and create smoother starts. 32% reductionin onboarding time for new hires Improve retention with clear career paths Suggest development opportunities and career moves based onemployee interests and skills. 58% improvementin reallocating time spentadministering benefits to strategic work Gain visibility into employee sentiment Keep a pulse on how your people feel and put in plans in place to addressfeedback proactively with our AI-powered listening solution. Empower self-service and reduce admin 94% improvementin reallocating time spenton compensation to strategic work Let employees manage time, expenses, benefits, and leave throughintuitive self-service tools. Allocate skills more strategically Map current workforce capabilities against future needs and missionpriorities. 15% 15% reductionin payroll cycle times Boost productivity and engagement Provide push notifications, suggested actions, and easy access to supportso employees can focus on impact, not paperwork. Modernize your backoffice to advanceyour mission. Digital acceleration 82% of nonprofitsreport significantincreases in technology spending Many social welfare organizations learned the hard way duringthe pandemic that their existing systems couldn’t keep up withincreasing demand for services, remote work, operational shifts,or financial complexity. That tech delta has only widened in the subsequent years as rapidlyshifting economic pressures, policy changes, regulatory complexity,and funding requirements accelerate beyond the capacity of legacy,piecemeal infrastructure. The need to “do more with less,” demonstrate transparency, ensure financialsustainability through new and diverse funding sources, and comply withcomplex reporting standards are all underserved by limited and fragmentedback office infrastructure. Rising costs, economic and policy instability, and increased demand meanleaders in nonprofits need financial systems that support fast, precise, agileplanning—to quickly and accurately see where money is going and allocateresources to have the greatest impact, regardless of external challenges. Workday Financial Management offers social welfare orga