数字信托：支持个人代理

DisclaimerThis document is published by theWorld Economic Forum as a contributionto a project, insight area or interaction.The findings, interpretations andconclusions expressed herein are a resultof a collaborative process facilitated andendorsed by the World Economic Forumbut whose results do not necessarilyrepresent the views of the World EconomicForum, nor the entirety of its Members,Partners or other stakeholders.© 2024 World Economic Forum. All rightsreserved. No part of this publication maybe reproduced or transmitted in any formor by any means, including photocopyingand recording, or by any informationstorage and retrieval system.ContentsForewordExecutive summaryIntroduction1Transparency by design: The responsibility to illuminate choices2Privacy by design: Safeguarding user privacy3Redressability: Prevention, engagement, oversightConclusionAppendixContributorsEndnotes 3457101214151819Digital Trust:Supporting Individual Agency ForewordAt the 2024 World Economic Forum AnnualMeeting in Davos, stakeholders convened underthe meeting’s theme of Rebuilding Trust. At thatmeeting, participants continued to endorse theForum’s guidance that trust in technology –especially new and emerging technologies likeartificial intelligence (AI) – must be earned throughresponsible decision-making while emphasizing thatindividuals and society have agency over the futureof technology.1At the Forum, the Centre for the Fourth IndustrialRevolution helps stakeholders harness the fullpotential of technological progress for the equitableand human-centred transformation of industries,economies and societies. With thematic areasranging from AI to immersive technologies andquantum technologies to space, improvinggovernance is a top priority. To improve governanceacross technological domains, the Forum launchedthe Digital Trust initiative in 2021 to establisha global consensus among key stakeholdersregarding what digital trust means and whatmeasurable steps can be taken to improve thetrustworthiness of digital technologies.Specifically, the Forum’s Digital Trust Initiative,through a multistakeholder approach, has definedDigital Trust as “individuals’ expectation that digitaltechnologies and services – and the organizationsDaniel DobrygowskiHead, Governance andTrust, Centre for the FourthIndustrial Revolution, WorldEconomic Forum providing them – will protect all stakeholders’interests and uphold societal expectations andvalues.”2This definition has informed the publicationof a decision-making framework, high-levelimplementation roadmap3and guidance on pre-implementation steps4and how to measure digitaltrust5for organizations’ leaders. This documentbuilds on these groundbreaking publications,ensuring individuals are at the centre of technology.It further guides business and government leaders,as well as individuals, on how to better recognizethe role of people as vital stakeholders in digitaltrust. With individuals increasingly interactingwith new and rapidly developing technologies likegenerative AI, it has never been more relevant tosupport human-centric technology.This report closely examines the digital trustdimensions of transparency, privacy andredressability according to the perspectives oforganizations, governing bodies and individuals –all with the central lens of supporting individualagency. Business and government leadersare encouraged to prioritize the individual’sperspective throughout the technology life cycleand take a by-design approach, especially totransparency and privacy. With all actors doingtheir part, we are hopeful that the benefits ofemerging technologies can be fully realized whilebuilding trust among all stakeholders.Kathryn WhiteExecutive Fellow, Centrefor the Fourth IndustrialRevolution, World EconomicForum; Global PrincipalDirector, ResponsibleEmerging Technology andInnovation, Accenture, USADigital Trust:Supporting Individual Agency 3 Executive summaryDigital trust is a necessity in a world where digitaltechnologies support and mediate virtually alleconomic transactions, social connections andinstitutions. However, trust in technology, innovationand science is eroding on a global scale. The WorldEconomic Forum launched its Digital Trust Initiativeto help reverse this trend by focusing on decision-making in support of trustworthy technologies. Thatwork defines digital trust as “the expectation byindividuals that digital technologies and services –and the organizations providing them – will protectall stakeholders’ interests and uphold societalexpectations and values.”6This paper describes how support for individualagency and human rights and respect for individualusers’ choices and values are crucial to rebuildingtrust in digital technologies. The suggested methodof trustworthy development –individual agencyby design– must be a core component of anytechnology strategy or regulatory approach thatseeks to earn the trust of users and individuals.Individual agency by design is a crucial responsibledesig