推动数据和开发效率

Learn how SoftServe helped PDS transfer data seamlessly across applications Project Objectives Provenance Data Systems (PDS)offers Pinpoint Feedback,the second solution within a suite oftools designed for companies to obtainreal-time feedback from customers.Pinpoint Feedback is not an “app,”but rather, a software solution thatharnesses communication methodspeople use to allow companiesto engage in the burgeoning fieldof conversational commerce. PDS wanted to establish a relationshipbetween their applications with acommon data platform.This relationship would break data silosand provide the ability to use that dataacross various applications.PDS required a technology stackto accommodate the integration ofapplications and platforms and help themaccomplish their business strategy. Challenges Solutions PDS needed an application programming interface (API)-driven solution that did notrequire intensive engineering to scale and add new applications. They required a broaderpool of resources on an as-needed basis to support a technology stack that aligned withtheir ongoing business strategy. Specifically, before integration. SOFTSERVE TOOK ON AN OWNERSHIPMENTALITY OF OUR BUSINESS.NOT MANY COMPANIES IN THIS DAYAND AGE ARE WILLING TO DO THAT. Ronald Creatore,Founder, PDS SoftServe was asked to build twoproducts: the PDS platform and itsfirst application. Both the platformand the application had to exchangedata via API and integrate into artificialintelligence, cognitive services,machine learning, and multi-channelcommunication services. SoftServe has deep expertise andresponsive knowledge to help the PDS teamdevelop solutions. In addition to definingPDS’s tech stack, SoftServe built a customerfeedback Architecture Roadmap. Benefits SoftServe decreased the need for intensiveengineering by building a seamless API-driven solution that broke down datasilos. SoftServe saved future developmenttime by building a scalable, API-driventechnology architecture and customerfeedback application. LET’S TALKif you’re ready to drivesuccessful localization projects even undercomplicated conditions. ABOUT SOFTSERVE We are a digital authority made up of advisors, engineers, and designerswho deliver innovation, quality, and speed to elevate and accelerate ourclients’ digital journeys. Our approach is built on a foundation of empathetic, human-focusedexperience design that ensures value and continuity from concept torelease. WE IDENTIFY WHERE YOU ARE.WE PREPARE YOU FOR THE ROAD AHEAD.WE TAKE YOU WHERE YOU NEED TO GO. Visit ourwebsite,blog,LinkedIn,Facebook, andTwitterpages. NORTH AMERICAN HQ 201 W 5th Street, Suite 1550Austin, TX 78701USA +1 866 687 3588 (USA)+1 647 948 7638 (Canada) EUROPEAN HQ 30 Cannon StreetLondon EC4M 6XHUnited Kingdom+44 333 006 4341 info@softserveinc.comwww.softserveinc.com