亚美尼亚的创新能力和参与性政策制定

Innovative Capacityand ParticipatoryPolicymaking in Armenia OECD Public Governance Reviews Innovative Capacityand ParticipatoryPolicymaking in Armenia This document has been produced with the financial support of the Swiss Agency for Development and CooperationSDC, in the framework of its "Democratic Institutions and Participatory Policies in Armenia" (DIPPA) project. Thecontents of this document are the sole responsibility of the OECD and can under no circumstances be regarded asreflecting the position of the SDC. This document, as well as any data and map included herein, are without prejudice to the status of or sovereignty overany territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area. ISBN 978-92-64-81946-7 (print)ISBN 978-92-64-42209-4 (PDF)ISBN 978-92-64-75548-2 (HTML) OECD Public Governance ReviewsISSN 2219-0406 (print)ISSN 2219-0414 (online) Photo credits:Cover © PeopleImages.com - Yuri A/Shutterstock.com. Foreword Armenia, as a young democracy, has made significant strides since the Velvet Revolution in 2018 tomodernisepublic governance and strengthen democracy.This assessment,funded by the SwissDevelopment Cooperation, looks at how Armenia can make better useof innovative and participatoryapproaches to improve governance. It builds on efforts of the Armenian Government to implement theOECD Principles ofPublic Administrationand explores opportunities to adopt OECD best practices forfostering innovation, participation and continuous improvement. These best practices bring users to thecentre of the design and delivery of public services and ensure stakeholders are engaged in policydevelopment and the delivery of streamlined, high-quality services. The results of this assessment willcontributeto the project Democratic Institutions and Participatory Policymaking,funded by SwissDevelopment Cooperation,from 2025-2033. Armenia has made significant headway in implementing cross-cutting reforms to improve the effectivenessand attractiveness of its public sector. Emerging examples of participatory budgeting in Armenianmunicipalities, user-centred service design through a life-events approach and efforts to increase levels ofinnovation and participation through the 2022 Public Administration Reform Strategy all show progresstowards a more inclusive, capable and resilient public sector. Furthermore, important steps have beentaken to enhance digital democracy, participation and openness in public life, key principles of theOECD’sInitiative on Building Trust and Re-enforcing Democracy. Armenia has demonstrated increased commitment to the principles of open government–transparency,accountability and participation–in recent years. Armenia joined the Open Government Partnership (OGP)in 2011 and is now implementing its fifthNational Action Plan (2022-2024)commitments.Concurrently,civil society in Armenia has advanced considerably sincethe 1990s, with civil society organisations gainingprominence and building capacity with international support. With this shift, the public administration inArmenia also provides citizens and stakeholders with more ways to participate in policymaking and servicedesign and delivery, to advocate for their needs and to share their insights and expertise. The report identifies opportunities for the country to use innovative and participatory approaches topolicymaking to strengthen democracy. Thisreport was approved and declassified for by the OECD Public Governance Committee on11October2024 and prepared by the Secretariat for publication. Acknowledgements This report was prepared by the OECD Directorate for Public Governance, under the leadership of ElsaPilichowski, Director. The report was written by Heather Buisman, Marie Whelan and Antonis Stoufis, withthe assistance of Joaquin Collao, Laura Corral and Gabriela Coddou, under the supervision of PiretTõnurist, Claire Mc Evoy and Deniz Devrim. The work was conducted under the guidance of Marco Daglio,Head of the Observatory of Public Sector Innovation and Carlos Santiso, Head of the Innovation, Digitaland Open Government Division. We extend our thanks to OECD colleagues who provided comments,including Toby Baker, Ignacio Paival, David Goessmann, Mauricio Mejia, Donal Mulligan, Egle Rimukteand Daniel Quadbeck. This work would not be possible without the strong support of the Prime Minister and Deputy PrimeMinister’s Offices of Armenia, notably Viktorya Aydinyan, Advisor to the Deputy Prime Minister and LilyaAfrikyan, Open Government Agenda Coordinator and Project Manager. The OECD would also like to thankHarmickAzarian and Tsovinar Barseghyan for providing comments and contributing to the draftassessment. Furthermore, the OECD would like to thank the United Nations Development ProgrammeSDG Innovation Lab of Armenia for their critical contributions to this project, notably, Nayiri Shorjian andTigran Tshorokhyan. This work was financed by the Swiss Agency for D