成功案例洞察报告

Drought, deluge,and data Success stories on emergencypreparednessand response In collaboration with How IBM can help IBM is committed to serving governments and citizensaround the globe—across all government segments includingsocial services, government health, tax management, criticalinfrastructure, education, and national security. We workwith stewards in federal as well as state and local agencies,building on decades of experience and trust. On a foundationof security and automation, our AI and hybrid cloud solutionshelp governments improve the citizen experience, optimizeoperations, and modernize infrastructure. To learn more about IBM’s work with the governmentindustry, visit:https://www.ibm.com/thought-leadership/institute-business-value/en-us/industry/government To learn more about the Future Shocks initiative forGovernments, visithttps://www.ibm.com/thought-leadership/institute-business-value/en-us/specialinterests/futureshocks Foreword From record-breaking wildfires in Eastern Spain and Southern California todeadlyflash floods in Japan and across the US, governments and communities worldwideare confronting a new era of relentless, overlapping climate disasters. These crisesare not just increasing in frequency but also in complexity—droughts fuel wildfires,wildfires degrade soil, then sudden storms unleash devastating floods on alreadyfragile landscapes. The compounding nature of these events is overwhelmingtraditional emergency response systems, stretching financial resources, andexposing critical gaps in infrastructure and governance. Governments mustadapt—quickly and systematically—to protect lives, property, economies, andessential services in the face of escalating climate risks. This report is the latest in a series about future shocks and followsResilience in Action,the first collection of case studies intended to highlight how governments can adoptnew approaches to crisis preparedness and response. This next set of case studiesaddresses how forward-thinking leaders are integrating community-driven floodmapping, adaptive water management, and real-time digital coordination to enhancedisaster preparedness and response. These examples reinforce a fundamental truth:resilience does not only mean responding effectively—it also means anticipating,adapting, and enabling the right response before a crisis even begins. Through the Future Shocks initiative—an effort to help governments identifyand develop core capabilities critical to building resilience to escalating shockevents—we will continue to explore and share real-world examples of resiliencein action, providing decision-makers with strategies to not just survive, but thrivein the face of disruption. We thank the authors and organizations that contributed to this report. We hope thatthese insights inspire government leaders to innovate, transform their organizations,and take bold actions to be better prepared for the future—because in today’s world,waiting until disaster strikes is not an option. Cristina Caballe FuguetVice PresidentGlobal Public Sector, IBMcristina.caballe@es.ibm.comlinkedin.com/in/cristina-caballe-77516938 Daniel ChenokExecutive DirectorIBM Center for The Business of Governmentchenokd@us.ibm.comlinkedin.com/in/chenokdan Joseph P. Mitchell IIIDirector of Strategic Initiatives &International ProgramsNational Academy of Public Administrationjmitchell@napawash.orgnapawash.org/academy-team/mitchell-iii Dave ZaharchukResearch DirectorIBM Institute for Business Valuedavid.zaharchuk@us.ibm.comlinkedin.com/in/David-zaharchuk-59564519/ Introduction Governments, public sector leaders, and their constituents increasinglyface a relentless barrage of climate-related disasters—including devastatingfloods, hurricanes and typhoons, prolonged droughts, and catastrophicwildfires. These events, exacerbated by climate change, test the resilienceof institutions and communities. The lessons of recent years have madeone thing clear: the ability toanticipate and prepareforshocks before theyoccur is just as critical as the capacity torespond and recoverafterward. This report offers fresh perspectives from the front lines of managing climate-drivencrises (see “Case study approach and methodology” on page 31). These case studieshighlight innovative, technology-driven, and collaborative approaches that havestrengthened resilience across different environments: —Texas’ flood mapping initiativedemonstrates how engaging local communities in datacollection can improve emergency preparedness in historically underserved areas. —Colorado’s integrated water and land use planningshowcases how governmentscan proactively address long-term environmental threats such as droughts throughcollaboration across traditional silos and advanced decision-support tools. —Jakarta’s crowdsourced flood response platformillustrates the power of digitaltechnology and civic engagement in real-time disaster response. The common thread in these case studies: resi