银城生活服务2023年报

A N N UA LR E P O R T年報2023 OPERATIONIS THE KEYREPUTATIONCOMES FIRST L E A D I N G P R O P E RT YM A N AG E M E N T E N T E R P R I S E I N T H EYA N G T Z E R I V E R D E LTA M E G A L O P O L I S 運 營為 王口 碑至 上 長 三 角領 先 物 管 企 業 BUSINESS MODEL業 務 模 式 BUSINESS MOTTOSURPASSING CUSTOMERS’經 營 理 念 Service alignment, Businessmodularisation, Modules specialisationand Management digitalisation Expectation and Creating Valueswith Quality Services 服務網格化、業務模塊化、模塊專業化、管理數據化 超越客戶期待、服務創造價值 CORP ORATE VISION企 業 願 景 CORE VALUES核 心 價 值 觀 • Virtue• Integrity• Creativity• Kind-heartedness•厚•道•誠•信•容•創•善•愛 Service provider forthe community and industry 社區運營服務商、產業運營服務商 COMPANY PROFILE公司簡介 Yincheng Life Service CO., Ltd. (1922.HK) is a leading propertymanagement service provider in Nanjing and the Jiangsu Provincein the PRC. The Group ranked 16th and 2nd among China’s Top100 Property Management Companies and the Jiangsu Province’sTop 50 Property Management Companies in 2023, respectively,and ranking the 1st in the Nanjing Property Management IndustryCredit Handbook Directory in the three consecutive years before. 銀 城 生 活 服 務 有 限 公 司(1922.HK)是 中 國 南京市及江蘇省首屈一指的物業管理服務供應商。本集團於2023年中國物業百強及江蘇省物業五十強企業中分別名列第16位及第2位，且曾連續三年於南京市物業管理行業信用手冊名錄排名第一。 本集團成立於1997年，經過26年發展，本集團始終秉承「運營為王，口碑至上」的經營理念進行業務營運，以本集團所具備的優質的服務和完善的管理體系，及其所採納的「生活+」和「產 業+」服 務 模 式，整 合 資 源，向 業 主 及客戶提供專業、多元化及貼心的物業管理服務，致力為業主追求美好生活保駕護航的同時，幫 助 業 主 之 不 動 產 資 產 保 值 增 值，為 非住宅客戶聚焦核心業務提供各項保障。 The Group was established in 1997. Throughout the past 26 years ofdevelopment, the Group has always adhered to its business motto of“operation is the key, reputation comes first” for its business operation.Leveraging on the high quality services and sound managementsystem the Group possesses and the “Living+” and “Industry+” servicemodel it adopts, the Group has integrated resources to provide ownersand customers with professional, diversified and caring propertymanagement services. Not only could this fulfil the owners’ pursuit of abetter life, but there would also be an increase in the value of the owners’immovable assets, as well as building strong support for non-residentialcustomers such that they could focus on their respective core business. 本集團主要提供多元化的物業管理服務及增值 服 務。本 集 團 的 業 務 涵 蓋 多 種 物 業，包 括住 宅 物 業 及 非 住 宅 物 業，例 如 政 府 設 施、金融機構、物業銷售場地、醫療機構、商業綜合體、公園場館、交通設施、產業園區、混合用途物業、學校教育及辦公大樓。 The Group mainly provides diversified proper ty managementservices and value-added services. The Group’s business coversa wide spectrum of properties, including residential propertiesand non-residential proper ties covering government facilities,financial institutions, property sales offices, medical institutions,commercial complex, parks, transportation facilities, industrial parks,mixed-use properties, education institutions and office buildings. 於2023年12月31日，本集團的業務涵蓋中國2 5個 城 市，其 中2 0個 位 於 長 江 三 角 洲 都 市圈。於2023年12月31日，本集團管理1,057個物業，包括640項住宅物業及417項非住宅物業，服務超過60萬戶家庭，覆蓋超過190萬人口。 As at 31 December 2023, the Group’s business covers 25 cities in thePRC, of which 20 cities are in the Yangtze River Delta Megalopolis.The Group managed 1,057 properties, including 640 residentialproperties and 417 non-residential properties, and served over 600,000households covering over 1.9 million people as at 31 December 2023. C ON T EN T S目 錄 47Corporate Governance Report企業管治報告64Directors’ Report董事會報告88Investor Relations Report投資者關係報告89Independent Auditor’s Report獨立核數師報告96Consolidated Statement of Profit or Loss andOther Comprehensive Income綜合損益及其他全面收益表98Consolidated Statement of Financial Position綜合財務狀況表100Consolidated Statement of Changes in Equity綜合權益變動表102Consolidated Statement of Cash Flows綜合現金流量表105Notes to Financial Statements財務報表附註208Properties Held for Investment Purposes持作投資的物業210Definitions釋義 4Corporate Information公司資料6Results Highlights業績亮點8Financial and Business Summary財務及業務摘要11Awards獎項12Milestones大事記15Chairman’s Statement主席寄語18President’s Statement總裁報告24Management Discussion and Analysis管理層討論與分析42Biographical Details of Directorsand Senior Management董事及高級管理層之履歷詳情 CORPORATE INFORMATION公司資料 董事會執行董事李春玲黃雪梅 BOARD OF DIRECTORS Executive Directors LI ChunlingHUANG Xuemei 非執行董事 Non-executive Directors XIE Chenguang(Chairman)HUANG QingpingYAO Ning(appointed with effect from 24 August 2023)PAN Xiaohu(appointed with effect from 24 August 2023)MA Baohua(resigned with effect from 23 November 2023)ZHU Li(resigned with effect from 23 November 2023) 謝晨光（主席）黃清平姚寧（自2023年8月24日起獲委任）潘曉虎（自2023年8月24日起獲委任）馬保華（自2023年11月23日起辭任）朱力（自2023年11月23日起辭任） 獨立非執行董事周兆恒李友根茅寧 Independent non-executive DirectorsCHOW Siu HangLI YougenMAO Ning 審核委員會 AUDIT COMMITTEE 周兆恒（主席）茅寧謝晨光 CHOW Siu Hang(Chairman)MAO NingXIE Chenguang 薪酬委員會 茅寧（主席）謝晨光李友根 REMUNERATION COMMITTEE MAO Ning(Chairman)XIE ChenguangLI Yougen 提名委員會 謝晨光（主席）茅寧李友根 NOMINATION COMMITTEE XIE Chenguang(Chairman)MAO NingLI Yougen 註冊辦事處 REGISTERED OFFICE Sertus Chambers, Governors SquareSuite #5-204, 23 Lime Tree Bay AvenueP.O. Box 2547Grand Cayman, KY1-1104Cayman Isla