利用数字的兴起 - 美国支付的关键趋势

The payments industry is rapidly evolving, with the rise of digital payment methods and the increasing dominance of non-bank financial services institutions. Mobile wallets and buy now, pay later options are becoming more popular, and customers expect seamless, real-time, and secure payment experiences. Regulation is also driving change, with the adoption of open banking standards and new domestic real-time payment schemes. Banks need to modernize their technology to stay ahead, but many are held back by legacy systems. This survey of 2,000 American adults provides valuable insights into consumer payment choices and expectations, and highlights the opportunities for US banks to enhance their competitive position and improve customer satisfaction.

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