简化的旅行流程为意大利科技公司节省了成本

STREAMLINED PROCESSES RESULT INSAVINGS FOR ITALIAN TECH COMPANYAfter multiple expansions and acquisitions, process optimization led to increased online booking tool adoptionand better rates for hotel and rail company needed to adjustits travel processes to in-depth hotel analysis andimplemented Cytric, a robust •Increased OBT adoption online booking tool (OBT)to optimize processes, drivesavings for hotel and railbookings, and align travelerprofiles with existing HRsystems.•€46,000 savings on hotels•40% savings on rail accommodate new demandsfrom growing its business andincreasing its workforce. from 21% to 43%through better hotel ratesand room availabilitythrough carnet train ticketsintegrated into the OBT Number of employees:3,000+Annual revenue:€695 million The client, a leading Italian tech company undergoing rapidexpansion and multiple acquisitions, needed to adjust its travel ChallengeThe client was challenged with integrating new business entities into its existing travel processes. The companyneeded a solution that would make travel bookings accessible to all employees while maintaining control over Approach BCD’s consultative approach to address the client’s challenges inprocess optimization and travel savings included several areas:Hotel programBCD’s experts conducted a detailed analysis of the company’shotel spend. The analysis revealed a significant number of resulting in limited room availability and increased rates. Theexperts identified key properties to negotiate for better hotel rates and room availability — even at peak times during thesummer. This strategy provided significant hotel savings of €46,000while simultaneously improving traveler satisfaction. Online booking toolBCD implemented Cytric, a robust online booking platform empowering travelers to make bookings themselves while complying with their company’s travelpolicy. The OBT not only gave them access to the same preferred hotels they used tobook before but now at better rates; it also saved them time when booking hotels,reduced hotel costs for the company, and increased their safety because theircompany knows where they are in case of an emergency.Carnet train ticketsBCD integrated Trenitalia carnet tickets into the OBT, accompanied by detailed reporting features. Theintegration allowed travelers to access discounted train fares, resulting in 40% savings on railway tickets and improved efficiency. Traveler profilesHR feed technology was applied to ensure traveler profiles remain up-to-date and are aligned with expandingcorporate systems. This facilitated automatic connection between BCD’s system for traveler profile managementand the customer’s platform for people management. Results Partnering with BCD and implementing technological solutions resulted in significant benefits:•Up-to-date traveler profiles, simplifying expense reporting and streamlining administrative processes. •40% savings on railway tickets by integrating Trenitalia carnet tickets into the OBT. •€46,000 savings on hotels through negotiated rates.•Increased OBT adoption from 21% in 2022 to 43% in July 2023. Improved travel40% savings€46,000 savingsIncreased OBT processeson railway ticketson hotelsadoption