2026年创新峰会：翻译与字幕的未来，人工智能翻译状况报告

The State ofAlTranslation& Captions Event professionals now rate Al translation ashigher quality, more accessible, and better equippedthan human interpretation to meet the growingdemand for multilingual communication. Wordly CONTENTS Inside this report FOREWORD Wordly's fourth annual research project This is our fourth annual survey into the trends for multilingual meetings and events, and the impact of theresulting language barriers along with the use of translation and caption solutions to bridge the gaps. We startedthe research series in 2o22 to provide objective, quantifiable insight into what was happening in the market. 2025 2026 2022 2024 We expanded the scope to include livecaptioning, a high-priority solution foraccessibility and the preferences of a"Netflix generation" that likes to readwhile it listens. We shifted focus to the public sectorspotlighting the growing need for livetranslation and captions across cities,counties, and special districts in theUS. Six months before ChatGPT launched.our first project focused on the livetranslation needs of event planners,when Al was not yet mainstream andlive Al translation was new toeveryone. We turn to the needs withinbusinesses, covering both largerexternal conferences and the smallereveryday meetings across marketing,sales, HR, and L&D. FOREWORD The auality debate is over.The adoption race is on. For years, organizations treated Al interpretation and captioning as a promisingbut uncertain bet. As a result, multilingual audiences were often underserved andleft to rely on a bilingual colleague, a last-minute interpreter, or the assumptionthat “English is probably fine." THREE THINGS TO KNOW Quality stopped being the blocker. 66% say Al now beats humaninterpreters on quality; only 25% still prefer humans. Across the US and UK, that assumption is now collapsing. Leaders runningenterprise conferences, webinars, and internal meetings tell us their audiencesare more multilingual every year. And this year's data confirms a clear turningpoint: quality concerns, long the primary objection, have largely been addressed.Adoption is now the norm. The way buyers even discover these tools has beenrebuilt around Al itself. Adoption is near-universal. 91% already use Al captioning and88% use Al interpretation at their events. The buying journey moved. Al chatbots and LLMs are now the #1way leaders research these solutions. This report is your map to what changed, what buyers want next, and wherethe opportunity sits. METHODOLOGY Who we surveyed The sample Wordly commissioned Dimensional Research to conduct this study, inviting independentevent stakeholders to complete a survey on trends in interpretation, captioning, and Al-poweredsolutions. 205 qualified participants across the Us (50%) and UK (50%) responded betweenMay 11-21, 2026. Every respondent owns external events (100+ attendees) and/or internalmeetings (10+ attendees) where more than 10% of attendees don't speak English as a firstlanguage, at companies of 1,o00+ employees that operate in English at their headquarters. 71%Town halls I all-hands 67%Internal staff meetings 73%Training & onboarding 56%Sales kick-offs 65%Exec briefings / boardmeetings 80%External conferences EXECUTIVE SUMMARY The numbers that define the market trends 88% 49% 79% 66% have increased interpretation orcaptioning use this year say non-native English speakers areincreasing at their events see 6+ non-English languages at atypical event say Al quality is better than humaninterpretation 97% 67% 95% 99% want more Al capabilities(transcripts, summaries, dubbing) say interpretation & captioningincreases event ROl research these tools via Al chatbotsthe #1 channel SECTION O1 Language diversity isgrowing at events Audiences are more multilingual every year, and most leaders are underestimatingjust how many languages are in the room FINDING . LANGUAGE DIVERSITY 79% report the number of non-native English speakers is increasing Change in non-native English attendees over the past year 2%report a decrease. Marketing teams feel the shift most acutely (86%), reflecting theirownership of customer-facing, international conferences. FINDING . LANGUAGE DIVERSITY Nearly half of events host six or more languages Number of non-English languages spoken at a typical event 28%say half or more of their audience are non-native Englishspeakers. 49%see 6 or more non-English languages, far beyond what a singlebilingual helper can cover. SECTION O 2 Interpretation & captionsare now standard No longer optional. Usage is climbing. High ROl reported by most respondents, andthe barriers that remain are logistical, not philosophical. FINDING . ADOPTION 88% have increased their use of interpretation & captioning this year offer interpretation at every event; 42% caption everyevent. 41% The baseline has shifted from "sometimes" to "bydefault." FINDING · BUSINESS VALUE 99% say interpretation & captioni