Visa renewal VAMP program: Key changes and their significance for merchants

Visa is committed to fostering secure and reliable global commerce by safeguarding the integrity of the Visa Payment System.We implemented the Visa Acquirer Monitoring Program (“VAMP”) tohelp Acquirers, their registered Agents, and Merchants toimplement strong controls and oversight processes designed to deter fraudulent and compromising business practices. To uphold this commitment, Visa is updating the requirements for the Visa Acquirer Monitoring Program (VAMP), consolidatingthe existing VAMP, Visa Fraud Monitoring Program, and Visa Dispute Monitoring Program into a singleglobal1program. Updates tothe program thresholdswill beeffective 1 June20252. Each month, Visa monitors fraud, dispute, and enumeration levels and identifies acquirers or merchants that exceed monthly FrequentlyAskedQuestions Q. What are the program metrics? A. The core program metric is a single, count-based ratio (VAMP ratio) that includes key components of fraud and disputesoncard-not-present VisaNet transactions (domestic and cross-border).VAMP Ratio =Count of [Fraud (TC40) + Disputes (TC15)]÷ Count of Settled Transactions (TC05)3VAMP Ratio has additional criteria:•Excludes disputes resolved through pre-dispute solutions, contingent on the timing of the data extract.•Excludes TC 40 fraud qualified for Compelling Evidence 3.0, contingent on the timing of the data extract. Q. What are theprogram performancethresholds? A. An acquirer’s portfolio is identified as Above Standard if its VAMP ratio is ≥50bps and as Excessive if ≥70bps; bothidentification levels have the same minimum monthly count of fraud and disputes to enter the program4. If acquirer is not Above Standard or Excessive, then the following Excessive Merchant performance thresholds apply: •VAMP Enumeration Ratio, defined as [Count of Enumerated Authorization Transactions (Approved + Declined)] ÷[Count of Authorization Transactions (Approved+ Declined)], ≥ 2000 bps For more information about VAMP, contact your acquirer, processor, or Visa representative.