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A Study of Remote Connectivityin Semiconductor Manufacturing Executive Summary The semiconductor industry faces acceleratinginnovation, rising technical complexity, andintensifying global competition. As fabs andequipment providers work to improveperformance, maximize uptime, and scaleexpertise across distributed manufacturingnetworks,remote connectivity has emerged as acritical differentiator. Leaders should read this report to understandwhat’s required tounlock its full potential, gain aclear view of where the industry stands today, andseewhat will determine who leads tomorrow. Despite its importance, remote connectivityremains under-analyzed. Adoption is widespreadbut constrained by security concerns, trust gaps,and legacy systems. With the right foundations, itcan accelerate innovation, empower smarterdata-driven decisions, and serve asa strategicenabler of future semiconductor manufacturingadvantage. This study, conducted by the GlobalSemiconductor Alliance (GSA) in partnership withTraccesby Capgemini, examines how theindustry leverages remote access, the barriers itfaces, and the value it delivers for manufacturingoptimization. Key Takeaways Collaboration across thesemiconductor industry hasnever been more critical Currently, security, trust, andscalability are blocking collaboration To boost efficiency, accelerate innovationand address workforce challenges Performance & scalability issues Yet, solving thesechallenges unlocksstrategic value Value derived: •Reduced on-site support•Improved equipment uptime•Increase automation•Smarter predictive maintenance•Remote AI/ML-driven optimization ReportEfficiency Gainsis the #1 adoption driverof remote connectivity ReportAccess to Expertiseas key driver of remoteconnectivity Why Connectivity? Primary reasons for remote connectivity,capability importance, & key barriers toadoption Key Takeaways •Troubleshooting / Supportis theprimary reason for remoteconnectivity•Security and Access Controlis theleading capability area•Efficiency Gainsis the #1 adoptiondriver of remote connectivity Primary Reasons forRemote Connectivity Remote connectivity has moved from an emerging practice toa foundational operational capability within semiconductormanufacturing. As industry players manage tighter processwindows and equipment spread across global operations,remote access allows them to monitor and improveperformance, resolve issues quickly, and avoid costlyinterruptions. The study confirms strong integration of remote access intocore workflows: 93% of respondents use it for troubleshootingand support, enabling rapid diagnostics without waiting for on-site personnel.Predictive maintenance (86%) further enhancesuptime by identifying degradation before failures occur.Another 71% rely on it for performance monitoring to maintaincontinuous visibility into tool behavior. Additionally,71% ofcompanies depend on remote access to reach highlyspecialized experts, underscoring the importance of scalingscarce knowledge across facilities and time zones. These patterns show that remote connectivity has becomeessential to maintaining uptime, accelerating service response,and enabling proactive maintenance. As equipment growsmore complex and workforce constraints intensify, its strategicimportance will continue to expand. Capability Importance As companies broaden their remote connectivity programs,security and access control remain the most criticalcapabilities, with an average rating of 4.8. Given the sensitivity ofoperational data and IP, robust security is the foundation uponwhich all other remote activities depend. Importance of RemoteConnectivity Capability Areas1 = Low, 5 = High Beyond this shared priority, fabs and equipment providersdiverge in their needs. Fabs place greater emphasis onintegration and compatibility (4.4 vs. 3.6) because they mustmanage multi-vendor environments and ensure interoperabilityacross the production line. They also rate performance andscalability higher (4.4 vs. 3.6), reflecting the demands ofsupporting remote access across global fabs withoutcompromising responsiveness. 4.8Security & Access Control These differences illustrate the operational realities each groupfaces: fabs must orchestrate complex system landscapes, whileequipment providers focus more on the tools they deliver thanon cross-platform integration. Aligning these priorities willrequire shared standards, scalable architectures, andconsistent security and data governance frameworks. Key Drivers of Adoption Remote connectivity is driven by both operational efficiencyand strategic necessity. The #1 adoption driver is efficiencygains (93%)followed by access to expertise (73%), cost savings(67%) and speed of support (67%). ReportEfficiency Gainsisthe #1 adoption driver ofremote connectivity. 93% Equipment providers are especially motivated by the ability toreduce reliance on globally deployed personnel—83% identifythis as a key driver. Supporting a widely dispersed