世界卫生组织南亚-东亚地区社会参与及其在疫情应对中的作用案例研究的经验教训，2025年

Lessons from case studies ofsocial participation and its rolein the pandemic responsein the WHO South-East Asia Region Lessons from case studies of social participation and its role in the pandemic responsein the WHO South-East Asia Region. ISBN: 978-92-9021-152-5 © World Health Organization 2025 Some rights reserved. This work is available under the Creative Commons Attribution-NonCommercial-ShareAlike 3.0IGOlicence (CCBY-NC-SA3.0IGO; https://creativecommons.org/licenses/by-nc-sa/3.0/igo). Under the terms of this licence, you may copy, redistribute and adapt the work for non-commercial purposes, providedthe work is appropriately cited, as indicated below. In any use of this work, there should be no suggestion that WHOendorses any specific organization, products or services. The use of the WHO logo is not permitted. If you adapt the work,then you must license your work under the same or equivalent Creative Commons licence. If you create a translation ofthis work, you should add the following disclaimer along with the suggested citation: “This translation was not created bythe World Health Organization (WHO). WHO is not responsible for the content or accuracy of this translation. The originalEnglish edition shall be the binding and authentic edition”. Any mediation relating to disputes arising under the licence shall be conducted in accordance with the mediation rules ofthe World Intellectual Property Organization. Suggestedcitation.Lessons from case studies of social participation and its role in the pandemic responsein the WHO South-East Asia Region. New Delhi: World Health Organization, Regional Office for South-East Asia; 2025.Licence: CC BY-NC-SA 3.0 IGO. Cataloguing-in-Publication (CIP) data. CIP data are available at http://apps.who.int/iris. Sales, rights and licensing. To purchase WHO publications, see http://apps.who.int/bookorders. To submit requests forcommercial use and queries on rights and licensing, see http://www.who.int/about/licensing. Third-party materials. If you wish to reuse material from this work that is attributed to a third party, such as tables, figuresor images, it is your responsibility to determine whether permission is needed for that reuse and to obtain permissionfrom the copyright holder. The risk of claims resulting from infringement of any third-party-owned component in the workrests solely with the user. General disclaimers. The designations employed and the presentation of the material in this publication do not imply theexpression of any opinion whatsoever on the part of WHO concerning the legal status of any country, territory, city orarea or of its authorities, or concerning the delimitation of its frontiers or boundaries. Dotted and dashed lines on mapsrepresent approximate border lines for which there may not yet be full agreement. The mention of specific companies or of certain manufacturers’ products does not imply that they are endorsed orrecommended by WHO in preference to others of a similar nature that are not mentioned. Errors and omissions excepted,the names of proprietary products are distinguished by initial capital letters. All reasonable precautions have been taken by WHO to verify the information contained in this publication. However,the published material is being distributed without warranty of any kind, either expressed or implied. The responsibilityfor the interpretation and use of the material lies with the reader. In no event shall WHO be liable for damages arisingfrom its use. Printed in India Contents Foreword........................................................................................................................................vAcknowledgements...................................................................................................................... viiAbbreviations.............................................................................................................................. viii1.Background.......................................................................................................................... 12.Summaries of country case studies....................................................................................... 32.1Bangladesh: Platforms of community engagement for universal health coverage andtheir role during the pandemic................................................................................................. 32.2India: Civil society participation and effectiveness of coalitions inthe pandemic response........ 62.3Thailand: Institutionalized participation anchored by the Office of theNational Health Commission................................................................................................... 103.Common themes and conclusions fromthecase studies.................................................... 143.1Previous experience of engagement was a key facilitator....................................................... 143.2Local participatory mechani