微软2025年新未来工作报告

A summary of recent research fromMicrosoft and around the world thatcan help us create a new and betterfuture of work with AI. Editors and Authors Editors:Jenna Butler(Principal Applied Research Scientist),Sonia Jaffe(Principal Researcher),RebeccaJanßen(Senior AppliedScientist),Nancy Baym(Partner Research Manager),Brent Hecht(Partner Director of Applied Research),Jake Hofman(SeniorPrincipal Researcher),Sean Rintel(Principal Research Sciences Manager),Bahar Sarrafzadeh(Principal Applied Research Scientist),Abigail Sellen(Distinguished Scientist),Mihaela Vorvoreanu(Principal Applied Scientist),Jaime Teevan(Chief Scientist andTechnical Fellow). Authors:MohammedAlsobay, Liz Ankrah, Nancy Baym, Stephanie Beers, Megan Benzing, Mia Bruch, ZanaBuçinca, Jenna Butler,Mar Carpanelli,Amelia Cole, Scott Counts, Madeleine Daepp, Justin Edwards, Alex Farach, Dan Goldstein, Mary L. Gray, BrentHecht, Javier Hernandez, Jake Hofman, Eric Horvitz, Nicole Immorlica, Kori Inkpen, Shamsi Iqbal, Sonia Jaffe, Manasa Jagadeesh,RebeccaJanßen, Siân Lindley, Brendan Lucier, Nic Marquardt, Mercy Muchai,AmbritaNand, Alexandra Olteanu, Jacki O'Neill, MaxPeterschmidt, ChristianPoelitz,Rabeeza, Nathalie Riche, Sean Rintel, Advait Sarkar, Bahar Sarrafzadeh, Sunayana Sitaram, AmandaSnellinger, Jina Suh, John Tang, Lev Tankelevitch, Jaime Teevan, Kiran Tomlinson,Anne Trapasso,Adam Troy, Gaurav Verma, MihaelaVorvoreanu, Jack Williams, Jordana Young, Ben Zorn. Referencing this report: •On social media, please include the report URL (https://aka.ms/nfw2025). •In academic publications, please cite as:Butler, J.,Jaffe, S.,Janßen, R.,Baym, N.,Hecht, B., Hofman, J.,Rintel, S., Sarrafzadeh, B.,Sellen, A., M., Vorvoreanu, Teevan., J. (Eds.). Microsoft New Future of Work Report 2025. Microsoft Research Tech Report MSR-TR-2025-58(https://aka.ms/nfw2025), 2025. Some of the information in this document relates to pre-released content which may be subsequently modified. Microsoft makes nowarranties, express or implied, with respect to the informationprovided here. This document is provided “as-is”. Information and views expressed in this document, including URL and other Internet Web site references, may change without notice. Someexamples depicted herein are provided for illustration only and are fictitious. No real association or connection is intendedorshould be inferred. This document does not provide you with any legalrights to any intellectual property in any Microsoft product. © 2025 Microsoft. All rights reserved. Microsoft New Future of Work Report Welcome to the 2025 Microsoft New Future of Work Report! As you sit down to read the 2025 New Future of Work report, it’s worth pausing to consider the thread that ties thepast five years of reports together. The inaugural New Future of Work report, published in 2021, focused on newways people could work without relying on colocation as a key productivity tool. The second, in 2022, centered onthe reintroduction of physical offices and the emergence of hybrid work. In 2023, we explored how large languagemodels could reshape everyday work, and, in 2024, how those advances moved from promise to real-world impact. Each year, as I’ve written this introduction, I’ve found myself saying that the previous year marked a once-in-a-lifetime generational shift. But after five years, it’s clear that the reports aren’t capturing a series of separaterevolutions. Rather, they are chapters in a single story of the digital evolution of collaboration, each representing aphase that builds on, and is enabled by, what came before. Last year’s report highlighted research showing that AI delivers substantial gains in individual productivity. The nextfrontier, covered in this year’s report, is collective productivity: how teams, organizations, and communities can getbetter together. AI can bridge gaps of time, distance, and scale, but only if built correctly. We must design AI tosupport shared goals, group context, and the norms of collaboration, and this requires not just new tools but newways of working. Microsoft’s mission to empower every person and every organization on the planet to achieve more remains astable north star as the terrain shifts. If the past five years taught us anything, it’s that the future of work is notsomething that happens to us, it’s something we create together, as a research community, as an industry, and as apublic. As always, we invite you to join that effort, approaching it with curiosity, intentionality, and guided byevidence, so the next chapter of work is better for everyone.–Jaime Teevan, Chief Scientist and Technical Fellow Microsoft New Future of Work Report This report is a product of Microsoft’s New Future of Work Initiative Microsoft has shaped information work for over 50 years andthe New Future of Work (NFW) initiative has helped itnavigate the past five years of profound transformation.While the initiative was born out of the COVID-19 pandemicand subsequent shifts to