AI agent technology is evolving rapidly, moving from prototypes to deployment across various domains. This transition presents opportunities for efficiency gains and new human-machine interaction models, but also introduces governance challenges. The report outlines the technical foundations of AI agents, including their layered architecture, communication protocols like MCP and A2A, and cybersecurity considerations. It emphasizes the need for a structured approach to evaluating and governing AI agents, proposing four foundational pillars: classification, evaluation, risk assessment, and governance.
The report introduces a classification framework based on an agent's role, function, predictability, autonomy, authority, and operational context. It highlights the importance of robust evaluation methodologies that go beyond traditional benchmarks, considering factors like contextualization, multidimensional assessment, and temporal and behavioural monitoring. Risk assessment is presented as a process for identifying and analyzing potential harms, with a five-step life cycle linking evaluation results to governance decisions.
A progressive governance approach is proposed, scaling oversight and safeguards in proportion to an agent's autonomy, authority, and contextual complexity. The report emphasizes the need for maintaining an appropriate level of human oversight, especially in high-risk settings, and outlines baseline governance mechanisms for all agents, including access control, legal and compliance checks, and audit logging.
Looking ahead, the report acknowledges the emergence of multi-agent ecosystems and the associated risks, such as orchestration drift and semantic misalignment. It calls for proactive measures and the development of interoperable standards to ensure responsible growth and effective oversight in these complex environments. Ultimately, the report emphasizes the importance of trust, transparency, and accountability in the responsible deployment of AI agents, highlighting their potential to amplify human capabilities and contribute to both public and private value.