珠穆朗玛峰集团峰值矩阵®2025

Everest Group Source-to-Contract (S2C) Services PEAK Matrix®Assessment 2025 October 2025Focus on GEP Introduction Persistent cost pressures, regulatory flux, tariff escalations,and supply market volatility have heightened expectationson procurement to deliver beyond cost savings andimprove enterprise agility, ensure risk mitigation, and driveinnovation. Service providers play a critical role in enablingthis shift by supporting enterprises to modernizeoperations, accelerate digital enablement, and incorporatebest practices in procurement operations. Moving beyondoperational support, service providers are focusing onexpanding upstream capabilities, particularly in strategicsourcing and category management, to address end-to-end procurement requirements. They are alsoemphasizing modular solutions and flexible engagementconstructs for greater agility and faster value. The PO provider landscape consists of a spectrum ofproviders, including specialist providers, pure-playprocurement and SCM-focused providers, broad-basedBPS providers, and IT and BPS providers. In this research,we have assessed 25 PO service providers and featuredthem on theProcurement Outsourcing (PO) ServicesPEAK Matrix®Assessment 2025. Scope of this report Geography:globalProviders:25 PO service providersServices:PO and S2C We have also assessed 24 PO service providers on theirS2C capabilities and featured them on the S2C servicesPEAK Matrix assessment. The assessment is based onEverest Group’s annual RFI process for the calendar year2025, interactions with leading procurement serviceproviders, client reference checks, and ongoing analysis ofthe PO services market. AI adoption, especially generative AI and agentic AI, hasrapidly shifted from experimentation to earlyoperationalization. Providers are embedding AI intoofferings to enable autonomous sourcing, intelligent intakemanagement, contract authoring and analytics, spendanalytics, and real-time market intelligence. They leveragetheir broad ecosystem of third-party technology partnersspanning across domain-specific tools to automation andanalytics solutions, along with their own point solutions tofill gaps in functionality to drive digital enablement. This research focuses on: PO services PEAK Matrix 2025S2C services PEAK Matrix 2025Service provider capability assessmentObservations and comments on individual serviceprovidersEnterprise sourcing considerations Everest Group PO process mapEverest Group distinguishes between the Source-to-Contract (S2C) and Procure-to-Pay (P2P) processes S2C services PEAK Matrix®characteristics Leaders Major Contenders Aspirants Accenture, Genpact, GEP, IBM, Infosys, and WNS Procurement Datamatics, EXL, Nexdigm, and Velocity Procurement Capgemini, Chain IQ, Cognizant, Corbus, Corcentric, DragonSourcing, EPG, HCLTech, LogicSource, ProcureAbility, TCS,Tech Mahindra, and Wipro Leaders have solidified their position in the S2C market, eventhough growth momentum in 2025 continued to be moderateThey have the capability to provide large-scale sourcing supportinvolving huge spend across multiple indirect-spend and specificdirect-spend categoriesLeaders have good breadth and depth of category expertisethrough continued investments in skilled talent and marketintelligenceThey offer clients end-to-end support across upstreamprocurement processes such as negotiations, contractmanagement, and supplier relationship management,complemented by their digital ecosystem comprising of in-housesolutions and third-party partnershipsLeaders also leverage their scale of operations and significantonshore presence to cater to the clients’ varied strategicrequirements with S2C processesThey are increasingly investing in autonomous sourcingsolutions to further enhance upstream automationLeaders have invested significantly in developing AI / generativeAI-based solutions to enhance upstream procurement activities,backed by internal and external real-time data These are specialist providers focused on specificS2C services, such as contract management,spend analytics, strategic sourcing, and categorymanagementMost Aspirants have a limited capability to supportclients at scale in strategic upstream processessuch as sourcing and category management.Though some have the capability, they currentlyoperate at a relatively smaller scale, which limitstheir ability to deliver beyond a certain scopeFew Aspirants have niche capabilities to supportsourcing and category management within specificsupplier markets such as AsiaSome Aspirants offer high-touch services forengagements involving strategic upstream processsupport for spend in scope Major Contenders continue to strengthen their position owingto the relatively higher growth of the S2C market Major Contenders are investing in focused partnershipswith third-party technology providers offering sourcing andcontract management solutions and providers specializedin market intelligence and advanced analytics capabilit