合同生命周期管理前35名买家指南

Licensed Reprint - Workday LICENSED REPRINT - REPRODUCED BY PERMISSION The Contract Lifecycle ManagementTop 35 Buyer’s GuideJuly 30, 2025 ExecutiveSummary Whatdoevery Fortune 500 company, high-growth startup, andgovernmentorganizationhave in common? Contracts.Behindevery sale, hire, partnership,grant,and product launchisacontract quietly powering the most important relationships andgoverningdecisions in an organization.On any given day, at leastone in threeemployees touchescontract data.From financial datatointellectual propertytohuman capitalmanagement, contractsinvolvean organization’smost sensitive relationships and data.Managing contracts’creation, execution,evolution anddataisessential toabusiness’ssuccess.Yet for many companies, thesystems managingcontractsare outdated, fragmented,siloed,buried in an email,or invisible.However,Contract LifecycleManagement (CLM) softwareis no longer adepartmentalproductivitytool—it’s becoming a strategic engine for growth,agility, and competitive advantage. Ratings Takeaways •Icertisachieved the highest MGI 360 Rating™inCLM, whileCongaandAgilofttook second andthird place, respectively•SirionandMalbekhave improved meaningfully.The rating of Evisort (now owned byWorkday)has been positively impacted by the acquisition•Among midmarket CLM players,Ironcladtookthe top spot•PandaDocattained the highest rating within theSME segment As this report details, the market for contract lifecyclemanagement solutions is at a critical inflection point.Organizations of all sizes are beginning to see the broader benefitsfrom strategic CLM adoption. AI is helping catalyze thisperspective. Gen AI is also going to impact buyers and vendors inways that are not entirely predictable. Many Gen AI capabilitiesare becoming commodities, reducing the differentiation amongvendors. CLM vendors in weak financial position will be unable tobring to market next-gen AI functionality and struggle to remainindependent. Data segregation, governance, management of AIagents and issues related to privacy, pricing, and transparencydeserve close user attention. CLM Market Findings •CLM’snear-term utility and long-term strategicvalue are gaining wider recognition, as itevolvesfrom a departmentalproductivity tool into anenterprise-wide system of record •TheCLM market continues to grow rapidly (>16%annually) while remaining highly fragmented •The impact of Gen AI on CLM is accelerating,with strong potential to commoditize manypreviously advanced capabilities. This willultimately disrupt the supplier landscape andincrease vendor risk while also driving downpricing for low-end CLM use cases CLM is no longer just a nice-to-have but a must-have–a clearstrategic imperative with increasingly better-defined budgets,ownership and lines of responsibility.TheCLM market is shiftingfrom a period of first-time adopters to organizations adoptingmore sophisticated solutions that tackle multiple use cases-legal,procurement, sales, human capital management (HCM), financeand others. The initial strategy of adopting CLM to improve legalproductivity and shorten contract cycles is giving way to a morecomprehensiveand nuanced approach that gives equal, if notgreater,focus to capturing critical contract data and exposing it tothe rest of the organization. CLM is growing into a core enterprisesystem of record and companies of all sizes seek to align theiroperational performance with their legal obligations,entitlements,andregulatorymandates. •CLM suppliers’ marketing teamscontinue tostruggle witharticulatingunique and sustainableproductdifferentiation •CLM buyers are continuously challenged inevaluating their CLM options.Nearly40% of allfirst-time CLM buyers replace their originalselections within 36 months LICENSED REPRINT - REPRODUCED BY PERMISSION MGI 360TMRatingsTheCLM Top 35Buyer’s GuideJuly 30, 2025 The process of evaluating and selecting a CLMvendorhas becomeincreasinglycomplex as many CLM solutions appearfunctionally equivalent, whilethe noise of AIoften obscures the true fit to acustomer'suse case. With the long-termpromise of Gen AIlooking more real, the penalty for choosing the wrong CLM vendor is rising. Manyimplementationstoday arecomplex, costly,and failto reach their business objectives.Nearly 40% of organizations end up replacing theirfirst CLM solution within 36 months ofpurchase.In this context,MGI Research’s CLMBuyer's Guideis anindispensabletool to help organizations reach clarity for use cases, vendor fit, budgets, priorities of key requirements, expectations oftiming and outcomes,how to reducetime and cost of CLM evaluation,andsupplier negotiation andimplementation. This Buyer’s Guide is aimed at helping organizationsminimize risk and optimizethe benefits of investing inCLM. It servesto assist prospective buyers inpinpointing the few products that align best with their specific use case, thereby avertingthe potential pitfalls of making an ill-fated choice. By using MGI Research’s array of research too