数字时代的智慧城市：伦理、包容和可持续城市未来的路线图

TABLE OFCONTENTS DisclaimerExecutive Summary1. Introduction2. Background2.1 Smart City Concept2.2 Use of Digital Technologies in Smart Cities2.3 Smart Cities and the Digital Economy2.4 Benefits of Digital Technologies in Smart Cities2.5 Challenges of Digital Technologies in Smart Cities3. Research Gaps4.Results and Findings4.1 RQ1: Digital Technologies Challenges in Smart Cities Regarding Inclusivity,Humanity, and Sustainability4.2 RQ2: Strategic Recommendations for Stakeholders to Address Challenges inSmart Cities5. Critical Reflections and Future Directions6. ConclusionCONTRIBUTORBIBLIOGRAPHY0203040607080910121819192329313334 Disclaimer This white paper functions as a comprehensive document that shares ongoing research findings. While it provides valuable insights, it does notclaim to represent the official policies of the DCO or the viewpoints of the DCO Member States. Extensive efforts have been made to verify theaccuracy and relevance of the data, drawing on reliable international sources. However, despite these efforts, the DCO cannot fully ensure theabsence of potential discrepancies or variations. The mention of specific companies, entities, products, services, is intended solely for informationalpurposes, without implying any endorsement, affiliations, or preference by the DCO, its Member States or staff. In the interest of transparency andfairness, these references are listed in alphabetic order. ©2025, the Digital Cooperation Organization, all rights reserved. EXECUTIVESUMMARY Smart cities promise enhanced quality of life, optimal use of resources, and economicinnovation by leveraging advanced digital technologies like IoT, AI, and big data. However,the rapid digitalization of urban spaces raises significant challenges, including digitalinequality, data privacy concerns, environmental sustainability issues, and the exclusionof vulnerable populations. This paper explores the pivotal role of smart cities in fosteringthe digital economy while addressing the critical digital technolgies’ challenges. Through a Systematic Literature Review (SLR), this novel study identifies these pressingchallenges and maps them to the broader dimensions of inclusivity, human-centricdevelopment, and sustainability. Furthermore, it provides a strategic roadmap forgovernments, businesses, private-sector partnerships, and civil societies, emphasizingthe importance of equitable access, ethical governance, and sustainable urban planning.By addressing these challenges, smart cities can evolve into inclusive, human-centeredecosystems that drive sustainable growth in the digital economy. INTRODUCTION making and city management [6], [7]. IoTdevicesmonitor various city operations,fromtraffic management to energyconsumption, while AI helps predict urbanchallenges like congestion and air pollution[8], [9]. A smart city refers to an urban area thatleverages digital technologies to enhancethe quality of life, optimize resource use,and ensure sustainability. It utilizes cutting-edge digital technologytools to improve infrastructure, governance,and public services[1], [2], [3]. Smart cities aimto create sustainable urban ecosystemsthatbalancetechnological innovationwith social, environmental, and economicobjectives[4], [5]. Smart cities contribute significantly to thedigitaleconomy by fostering innovationand creating new business models. Theintegration of digital technologies enhancesproductivity, stimulates local businesses,and attracts investment[10]. Thebackbone of smart cities lies indigital technologies, such as IoT, AI, cloudcomputing, and big data. These technologiesenablereal-time data collection andanalysis,facilitating improved decision- Smartcities are projected to generaterevenue of $ 72.52 billion by 2024 with anexpected Compound Annual Growth Rate(CAGR) of 9.72% from 2024 to 2029[11]. Digitaltechnologiesoffernumerousbenefits to smart cities residents, such asautomated healthcare, transportation, andeducation services[12], [13]; energy-efficientbuildings[5], [10]; and data-driven transparentgovernance[14], [15]. The implementation ofdigital technologies in smart cities enhancesthe overall quality of life and contributes toa more sustainable digital economy. Besides, sustainability goals can be achievedthroughinterdisciplinary research,greeninfrastructure, circular economic initiatives,and transparency in environmental claims.Collaborativeefforts among smart citystakeholders,includinggovernments,businesses, civil societies, and internationalorganizations,are pivotal in integratinglong-termplanning,ethical governance,and community resilience into smart cityprojects,making them truly inclusive,human-centered, and sustainable. However,thedeploymentofdigitaltechnologiesin smart cities presentsvarious challenges, including privacy andsecurity concerns, digital inequality, ethicalandsocial issues,and environmentalsustainability[2], [16], [17].This paper examinesthesechallenges through the broaderaspectsofinclusi