中小型政府的工作日：你可以衡量的价值

Table of Contents Introduction: Enabling governments to focus more on serving constituents and less on administrative work Enabling governmentsto focus more on servingconstituents and less onadministrative work. Workday is built for governments of all sizes. Our public sector customers include state governments, state agencies,cities, counties, and special district governments, including transportationauthorities and utilities. While Workday can support government customersof all sizes, the reality is that most of our customers are small to mid-sizedorganizations. In fact, well over half of both our public sector and totalcustomer base is made up of organizations with fewer than 1,500 employees.Workday recognizes the unique needs of customers of this size, so we’vetailored our approach to digital transformation to deliver faster time tovalue, reduce risk, and ensure cost and timeline predictability. As you’llsoon see, we’ve helped our small and mid-sized government customersstreamline processes, reduce complexity, and drive ROI. Small and mid-sized governments are constantly pressured to optimizetheir operations to maintain high service levels. Workday helps public sectororganizations move on from siloed, legacy technology to an integrated platformthat improves data visibility, streamlines operations, enhances departmentalcollaboration, and, ultimately, delivers measurable value. Workday’s unified, cloud-based system provides leaders with a complete viewof their financial and HR data. Easily configurable processes, built-in analytics,and a single security model ensure governments can adapt to operationalchanges, manage risk, and stay compliant. Government trends. The need for a trusted AI partner. While local governments recognize the potential benefits of AI, theyalso recognize the risks, so they’re proceeding methodically and withcaution. Data security, governance, biases, and the potential to erodepublic trust through misinformation are all top-of-mind concerns.While an abundance of caution makes sense, it may also reduce theability for governments to build the necessary foundation, namelyquality data and a trusted technology partner, to take advantage ofAI when they’re ready. Partnering with Workday enables governmentsto benefit from our responsible approach to AI. We can help build afuture-proof data strategy today, but wait to deliver AI functionalityuntil you’re ready. A “multifront” war for talent. Governments face multiple challenges related to their employees:an aging workforce set for retirement, competition for talent fromthe private sector, difficulty filling certain positions (e.g., publicsafety, skilled trades, IT), arduous recruiting/onboarding processes,changing expectations around hybrid work, and limited visibility intoskills gaps and how to close them. Workday’s HCM solution supportsthe end-to-end employee lifecycle and provides organizations withfull visibility into their people data. Additionally, these capabilitiesare delivered via an intuitive user interface that empowersemployees, drives engagement, and improves retention. Financial transparency that tells a story. The need to connect operational, people,and financial data. Communicating budgets to the public, elected officials, and internalstakeholders is about establishing trust, but more importantly,it’s about highlighting all the ways local government impacts lives.Financial data is not easy to access when it comes in the formof documents, spreadsheets, and antiquated systems. Havingdata in one unified system allows finance leaders to identify clearcommunication strategies that tell a compelling story with relatablemessages and visuals. Articulating the value of services is everymunicipality's responsibility. Government finance leaders are grappling with immediateand potential changes in federal assistance funding, tax and feecollection, labor negotiations, health benefits, pensions, investmentincome, supplier contracts, revenue streams, and other budgetuncertainties that increase complexity. Leaders need accuratedata to quickly make decisions on budgeting, forecasting, andresource allocation. Workday provides access to real-time dataacross your organization and enables you to respond faster tochanging economic conditions. A desire for faster technology modernization. How Workday helps governmentorganizations succeed. Many governments are saddled with decades-old legacy technologythat is no longer effective. Their complex systems landscape makesdata security, business continuity, data-driven decision making,automation, and integration with other technologies difficult.Workday’s technology framework, including its single securitymodel, single data model, easily configurable business processes,and always-on audit, enables our government customers toreduce risk, increase efficiency, lower costs, and improveend-user experience and service delivery. From streamlining financial reporting to improving workforceplanni