2025年IT行业展望：预测下一波发展浪潮

2025IT IndustryOutlook Forecasting the next wave of progress Trends to Watch 2025 12374859610 The Bar Is Set Higher forDigital Transformation Organizations Begin Countingthe Costs of AI Tech Providers Take New Stepsto Prove ROI to Customers The Value of Partnerships Growsas Channel Ecosystem Expands Bespoke Platforms Become the FocalPoint of Software Development Cybersecurity Risks Renew Callsfor Tighter MSP Controls Data Team Formation EnablesAnalysis and AI Skills-Based Frameworks DriveNew Waves of HR Innovation SMBs Eye Workforce Upskilling toGain Competitive Advantage Wide-Reaching Global Issues InfluenceTech Business Decision-making IntroductionI f the dot-com bubble seems like ancient history, maybe that’s because a lot has happenedin 25 years. After tech-fueled stock market gains and venture capital investments bothfell dramatically in 2000, the tech industry has enjoyed a strong run. Smartphones, cloudcomputing, internet of things and artificial intelligence are all major trends that have reshapedthe way businesses think about technology and put it to use. mainframes, or it may be the start of something new.Either way, software – whether that’s AI algorithms, newapp development, data analytics or other initiatives – isdefining the next wave of progress, and that changes thenature of investment. Another tenet of Perez’s frameworkis that investment cycles include not only capitalexpenditure on physical infrastructure, but also changesto intangible constructs such as financing structures andgovernment policy. These big wins, though, are not exactly a story aboutthe tech industry rising from the ashes of a burst bubble.In reality, the bubble was part and parcel of a largerarc of development. In her 2002 bookTechnologicalRevolutions and Financial Capital, Carlota Perezdescribes how investments made during an innovation-driven bubble provide a foundation for future inventionand growth. In other words, the infrastructure thatpowered many of the now-defunct websites from thelate 1990s became a critical component for the iPhoneand Microsoft Azure in the 2000s. Many of those broader changes are outside the controlof individual organizations, but there are two clearareas where non-capital investment will still be needed:workflow and skills. Between highly specialized softwareapplications and a greater degree of automation,there is potential to completely reinvent workflow in adigital economy. The challenge, as with so many othertechnology implementations, will be in shifting learnedbehavior among the workforce. Heading into 2025, there is some speculation that theeconomy is in the midst of an AI bubble. If this is true,what we can learn from history? What investmentsshould be made today to ensure success tomorrow? The AI bubble may be part of the larger informationtechnology bubble that started with the introduction of The evolved workflow will drive demand for new skills. For several years, the imbalance between supply of digitalskills and demand for expertise has been forcing companies to change their approach to talent acquisition andretention. Closing the gap will require continued reinvention of skills-based practices, and that doesn’t even accountfor the evolution and growth of demand. While the details of future demand are difficult to predict, the general direction is clear. Businesses will have anever-growing appetite for technology as a primary tool for delivering results, creating competitive differentiationand meeting organizational objectives. There will always be fluctuations in hiring and employment, but the long-termfuture is bright for technology professionals. More than three out of four professionals in technical roles feel optimistic about their career potential. Tech skilldemand remains high across all industries, and tech roles lend themselves well to flexible work arrangements. Whilecompanies struggle with their approach to cybersecurity or the shift away from a cost center mentality, there istremendous opportunity for IT pros to help their businesses accelerate digital transformation. A similar number of individuals working in the IT channel have high hopes for their firms in the year to come. TheIT channel and the larger ecosystem of technology enablement firms play a crucial role in bolstering the digitaleconomy, and there will be continued evolution in the industry as new dynamics come into play between vendors,distributors and solution providers. Technology firms will aim to improve their business operations—especiallyincluding sales and marketing efforts—as they seek out new customer segments. Although technology trends and components advance at a rapid pace, the transformation of business and society takesplace on a longer scale. Appreciating that scale can help organizations respond to new concepts with a view to thefuture, building skills and operations that will help weather not only this next wave of progress but the many to come. The Hidden Challenge