Ardent Partners 2025年重要的采购指标

June 2025Underwritten by: Sponsor PageREPORT SPONSORSHIPThe views and opinions in this report represent those of Ardent Partners at the time ofpublication. Sponsoring companies have had no measurable influence on the contentand research in this report. The contents of this research report are the exclusiveproperty of Ardent Partners. Please direct any comments or questions regarding ourresearch sponsorship policy to Ardent’s Chief Research Officer, Andrew Bartolini, atabartolini@ardentpartners.com and/or 617.752.1620.GEP® delivers AI-powered procurement and supply chain solutions that help globalenterprises become more agile and resilient, operate more efficiently and effectively,gain competitive advantage, boost profitability and increase shareholder value.Fresh thinking, innovative products, unrivaled domain expertise, smart, passionatepeople — this is how GEP SOFTWARE™, GEP STRATEGY™ and GEP MANAGEDSERVICES™togetherdeliverprocurementandsupplychainsolutionsofunprecedentedscale, power and effectiveness.Headquartered in Clark, New Jersey, GEP has offices and operations centers acrossEurope, Asia, Africa and the Americas. To learn more, visit www.gep.com.2 Sponsor:About GEP:RESEARCH WITH RESULTSRESEARCH WITH RESULTS © Ardent Partners 2025 About this ReportSince 2010, Ardent Partners has conducted more procurement-focusedmarket research than any other firm,benchmarkingthousandsof distinct organizations across all aspects of theirprocurement programs.This eBook highlights the key trends and issues facing CPOs in 2025as well as the priorities and capabilities of procurement organizationsaround the world. And as the title suggests, this publication presentsthe procurement industry’s “metrics that matter” in 2025. Use themto benchmark performance and better understand the market.Ardent Partners presents the findings from its latest research effortin this eBook, which are based upon the survey results of 326 CPOsand other procurement executives captured by Ardent Partnersbetween January 2025 and March 2025 and shared inCPO Rising2025: Navigating Global Uncertainty & Unlocking an AI-Driven Future.If you like the research and insights in this eBook, we invite you tovisit CPO Rising, the site for Procurement Leaders and subscribe toour research newsletter.RESEARCH WITH RESULTS© Ardent Partners 20253RESEARCH WITH RESULTS The State ofProcurement in 2025:Strong, Smart, andBattle-TestedProcurement enters 2025 on solid ground, but the road ahead isanything but smooth. Economic uncertainty, supply chain volatility,nagging inflation, and geopolitical tensions continue to challengeeven the most prepared organizations. A wave of new U.S. tradepolicies and shifting global alliances adds more turbulence to theYet, amid the noise, a clear signal is emerging. Procurement is notjust holding steady; it is gaining ground. Leaders are doubling downon operational efficiency and investing in AI-powered ProcureTechto boost agility and intelligence across the function. The promise ofAI’s impact is exciting, but these are very early days.The 2025 playbook looks familiar. When trouble starts lurking on thehorizon, procurement teams are once again pulled into the center ofbusiness operations, impacting cash and bottom-line results withsmart strategies to match today’s tough times. The smartest CPOsunderstand the importance of building resilient and agile procurementoperations. The ability to adapt quickly to unforeseen challenges,to diversify supply chains, and to implement robust risk mitigationstrategies will be crucial for navigating future uncertainties.RESEARCH WITH RESULTS© Ardent Partners 20254RESEARCH WITH RESULTS mix. A Year of “Great”UncertaintyIn 2025, CPO uncertainty is greater than ever. In a matter of weeks,tariffs and counter-tariffs have been announced, recalculated, paused,increased, negotiated down or up, and/or waived. It is no surprisethat more CPOs (57%) entered the year with “Great Uncertainty.” Asthe war in Ukraine and other armed conflicts around the world seemfar from any resolution, further man-made supply chain disruptionsare expected. Meanwhile, natural disasters and extreme weather areoccurring on a seemingly more frequent basis. While AI is one causefor optimism, bad actors are already starting to use the technologyto commit fraud and cyberattacks on a scale never seen before.Uncertainty appears to be procurement’s “New Normal.”57% of All CPOs View 2025with GREAT Uncertainty.SS PROCUREMENTRESEARCH WITH RESULTS© Ardent Partners 20255RESEARCH WITH RESULTS Challenges Are CertainNot surprisingly, an unprecedented number of CPOs (90%) believethat 2025 will be more challenging than 2024. This reflects the factthat most procurement organizations still struggle with visibility intotheir supply chains, with both a lack of capability to model alternativesourcing scenarios and the agility to rapidly adapt to new tariffs,regulations, and geopolitical events. Despite the challenges, CPOsare showing a fair amount of