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Map Your AIUse Cases byOpportunity Ready the IT team todrive success. Act now to get yourorganization AI ready IT leaders are key stakeholders in these conversationsand should work with executive peers to set AIambition early and revisit it frequently as theAI landscape changes. As your organization looks to capture theopportunity of AI, it’s key to decide and articulateearly the type and extent of your AI ambitions —in particular, whether you: •Intend to go beyond everyday AI productivitygains and seek game-changing impact anddisruption•Are willing to put AI in front of customers and/or want to keep it behind the scenes to super-charge operations They also play a critical role in solidifying threepillars of AI readiness: AI-ready cybersecurity 2AI-ready data AI principles Gartner designed an AI Opportunity Radar to helpyou map your AI ambitions. Use this powerful visualto help executives explore and commit to differentAI opportunities. By 2025, generativeAI will be a workforcepartner for90% ofcompanies globally. Start initiatives in each of these areas now to setyour organization up for AI success in the future. Source: Gartner Typical AI ambitions that enterprises are currently pursuing AI first/everywhere Not in front of my customers Productivity pursuers •AI used primarily to augment andautomate front and back offices.•May cautiously use AIfor targeted core capabilities. •AI primarily used internally.•No intent to put AI in front ofcustomers. •AI opportunities pursued broadly —close to customers and internallyacross the organization. Ambition is great, but feasibility is key The three rings of the radar represent the levels of feasibility and are a combination of three dimensions: Technical feasibilityThe organization’s ability toobtain and implement thetechnology External readinessThe extent to which customers/partners and any external partiesare accepting of AI Internal readinessThe organization’s abilityand openness to utilize andincorporate the use case Combining these dimensions yields an overall feasibility score: High feasibility(inner ring).The technology is ready, relatively inexpensive and blends nicelyinto the existing workflow, making it easy for employees to adopt. These use cases have a lowbarrier to adoption and are, therefore, a good starting point but won’t provide a competitiveadvantage. Feasibilityis combination of: Medium feasibility(middle ring).The technology is not as mature and often comparativelymore expensive. Some enterprises will choose to pursue these because of an early-adopter/fast-follower competitive desire. •Technical feasibility•Internal readiness•External readiness Low feasibility (outer ring).The technology is unproven — markets and employees will needmuch convincing. Competitively aggressive enterprises that want to drastically transformthe whole (or parts of the) enterprise and/or disrupt the industry before others will seek toimplement a few of these use cases. Use the Gartner AIOpportunity Radar tomap your AI ambition Everyday AIenables you to boost productivity andremove drudgery for your teams and your customers. It will not, however, give you a sustainablecompetitive advantage. Game-Changing AIenables you to reinvent corecapabilities and create entirely new productsand services. It has enormous potential to help you gain acompetitive advantage but is far more costlyand risky. AI Opportunity Radarfor Banking Gartner research details hundreds of industry-specificuse cases for generative AI. Gartner clients: Access the full research here.Talk to us about becoming a Gartner client. AI Opportunity Radarfor Manufacturing Gartner research details hundreds of industry-specificuse cases for generative AI. Gartner clients: Access the full research here.Talk to us about becoming a Gartner client. AI Opportunity Radarfor Government-Human Services Gartner research details hundreds of industry-specificuse cases for generative AI. Gartner clients: Access the full research here.Talk to us about becoming a Gartner client. Where are yourAI opportunities?Plot some ideas. Ask, “How far does our enterprise wantto go with AI?” Remember:Every enterprise will pursueEveryday AI. Competitive advantage willcome from Game-Changing AI. 3 sets of activities for IT leaders to set upthe organization for AI success AIprinciples AI-readydata AI-readysecurity Understand and prepare fornew attack vectors madepossible by AI, and makesure to create an acceptableuse policy for publicgenerative AI solutions. Make your valuable data AI-ready, meaning it’s ethicallygoverned, secure, free of bias,enriched and accurate. Define your organization’sboundaries for using AI,articulating clearly what youwill and will not do. 1AI-readysecurity Understand and prepare for newattack vectors For every positive use of AI technology, someone is putting that same technology tonegative use. To protect the organization, CISOs and CIOs must understand and prepar