拉脱维亚公用事业委员会第二次进展审查：推动绩效

Second Progress Reviewof Latvia’s Public UtilitiesCommission DRIVING PERFORMANCE The Governance of Regulators Second Progress Reviewof Latvia’s Public UtilitiesCommission DRIVING PERFORMANCE This document, as well as any data and map included herein, are without prejudice to the status of or sovereignty overany territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area. ISBN 978-92-64-52246-6 (print)ISBN 978-92-64-39797-2 (PDF)ISBN 978-92-64-76437-8 (HTML)ISBN 978-92-64-95737-4 (epub) The Governance of RegulatorsISSN 2415-1432 (print)ISSN 2415-1440 (online) Photo credits:Cover © Leigh Prather/Fotolia.com; © Mr.Vander/Fotolia.com; © magann/Fotolia.com. Corrigenda to OECD publications may be found at: https://www.oecd.org/en/publications/support/corrigenda.html.© OECD 2024 Attribution 4.0 International (CC BY 4.0)This work is made available under the Creative Commons Attribution 4.0 International licence. By using this work, you accept to be bound by the terms of this licence(https://creativecommons.org/licenses/by/4.0/).Attribution– you must cite the work.Translations– you must cite the original work, identify changes to the original and add the following text:In the event of any discrepancy between the original work and thetranslation, only the text of original work should be considered valid.Adaptations– you must cite the original work and add the following text:This is an adaptation of an original work by the OECD. The opinions expressed and arguments employed inthis adaptation should not be reported as representing the official views of the OECD or of its Member countries.Third-party material– the licence does not apply to third-party material in the work. If using such material, you are responsible for obtaining permission from the third party and forany claims of infringement.You must not use the OECD logo, visual identity or cover image without express permission or suggest the OECD endorses your use of the work.Any dispute arising under this licence shall be settled by arbitration in accordance with the Permanent Court of Arbitration (PCA) Arbitration Rules 2012. The seat of arbitration shallbe Paris (France). The number of arbitrators shall be one. Foreword Economic regulators play a crucial role across sectors, driving the efficient delivery of essential servicesfor the benefit of society. They balance often competing interests to find the optimal outcome. Regulatorscan ensure that decisions are made withevidence and integrity, promoting the predictability and stabilitythat sectors need to develop. They work to improve the accessibility, affordability and quality of servicesfor users. Recent crises and transitions, such as those linked to the COVID-19 pandemic, the rising cost of living,and the green and digital transitions, have made the work of regulators both more challenging and moreprominent in public debate. This context has arguably increased the value of the work of economicregulators and the importance of their governance, to keep sectors on track towards long-term objectives. The OECD has developed thePerformance Assessment Framework for Economic Regulators(PAFER)to support regulatorsinassessing theirorganisational performance and governance structures, based onthe OECDBest Practice Principles on the Governance of Regulators. The framework analyses regulators’internal and external governance, including theirrole and objectives, human and financialresources,processes, and outputs and outcomes. In 2016, the OECD carried out aPAFERreview of Latvia’s Public Utilities Commission (PUC)that resultedin thereportDriving Performance at Latvia's Public Utilities Commission.Since then, the PUC has invitedthe OECD twice to assess its progress against the review’s recommendations.The progress review fulfilsa legal requirement introduced in 2017 for the PUC to undergo an independent review of its activities everythree years.Afirst progress review ofthe PUC was published in 2021.This second progress reviewfocuses onthe period from 2020 to 2023. The review finds that the PUC has made good progress in several areas to improve its governance andperformance. It did so while navigating significant changes in context and new challenges, which maywarrant a broader governance review in the future to identify emerging areas of attention. Advancementsincludethe introduction of key performance indicators to measure performance against strategicobjectives, a fully operational Advisory Council and the use of interactive data-driven reports and tools toimprove communication. At the same time, several areas of opportunity still exist. To continue its progress,the PUC should define targets for its performance, advocate for clear criteria and procedures to review theregulatory fee that funds the regulator, and use tailored and proactive communication to increaseawareness and understanding on the role of the PUC and its regulatory decisions. Thi