2023年经合组织斯洛文尼亚信托调查的经验教训

Lessons from the 2023OECD Trust Survey in Slovenia Building Trust in Public Institutions Lessons from the 2023OECD Trust Surveyin Slovenia This document, as well as any data and map included herein, are without prejudice to the status of or sovereignty overany territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area. ISBN 978-92-64-52129-2 (print)ISBN 978-92-64-92760-5 (PDF)ISBN 978-92-64-94927-0 (HTML)ISBN 978-92-64-34306-1 (epub) Building Trust in Public InstitutionsISSN 2957-3947 (print)ISSN 2957-3955 (online) Photo credits:Cover © RossHelen/Shutterstock.com. Corrigenda to OECD publications may be found at: https://www.oecd.org/en/publications/support/corrigenda.html.© OECD 2024 Attribution 4.0 International (CC BY 4.0)This work is made available under the Creative Commons Attribution 4.0 International licence. By using this work, you accept to be bound by the terms of this licence(https://creativecommons.org/licenses/by/4.0/).Attribution– you must cite the work.Translations– you must cite the original work, identify changes to the original and add the following text:In the event of any discrepancy between the original work and thetranslation, only the text of original work should be considered valid.Adaptations– you must cite the original work and add the following text:This is an adaptation of an original work by the OECD. The opinions expressed and arguments employed inthis adaptation should not be reported as representing the official views of the OECD or of its Member countries.Third-party material– the licence does not apply to third-party material in the work. If using such material, you are responsible for obtaining permission from the third party and forany claims of infringement.You must not use the OECD logo, visual identity or cover image without express permission or suggest the OECD endorses your use of the work.Any dispute arising under this licence shall be settled by arbitration in accordance with the Permanent Court of Arbitration (PCA) Arbitration Rules 2012. The seat of arbitration shallbe Paris (France). The number of arbitrators shall be one. Foreword In democracies, trust in public institutions is essential to thesuccess ofreformsnecessary tothe digitaland climate transitions.It is within this context that Slovenia, along with 29 other OECD countries,participated in the second OECD Survey on Drivers of Trust in Public Institutions (Trust Survey) in 2023. This report,Lessons from the 2023 OECD Trust Survey in Slovenia, offers valuable insights into the stateof trust in Slovenian public institutions. It presents key findings from the Trust Surveyfor Slovenia, offeringcomparative insights into public trust and the factors which drive it. It comes at a crucial time;Slovenia,like many nations, is grappling with the aftermath of global crises and seeking to strengthen its democraticfoundations. The Trust Survey, which provides the original data for this report, was implemented in 30 OECD countries,including Slovenia,in October and November 2023. The questions in the survey build on the OECDFramework on Drivers of Trust in Public Institutions, developed over the past decade by theOECDPublicGovernance Committee. Besides the main questionnaire administered to all countries, two additionalquestions specific to Slovenia were included. These questions focused on individuals' main sources ofinformation about government actions and how often they encounter or actively seek this information. The survey results reveal both challenges and opportunities. While trust levels in Slovenian publicinstitutions generally fall below the OECD average, there arepromising signs of strength in certain areas,particularly in day-to-day interactions with public services. However, the findings also highlight areasrequiring attention, such as the perception of government decision-making processes. Notably, the surveysheds light on the complex relationship between information, public communication,and trust in Slovenia. It underscores the crucial role that transparent and effective communication plays infostering public trust. This report not only provides a comprehensive analysis of the current state of trust in Slovenia but alsooffers actionable insights for improvement. By addressing the identified areas for enhancement, Sloveniacanstrengthen its public governance, reinforce democratic values, and ultimately, build a more trustingrelationship between its citizens and public institutions. Acknowledgements This report was prepared by the OECD Division on Governance Indicators and Performance, under theleadership of Elsa Pilichowski, Director of the OECD Public Governance Directorate. Emma Phillips,PolicyAnalyst in the Governance Indicators and Performance Division, drafted the reportunder the direction of Sarah Kups, Senior Economist, and Monica Brezzi, Head of the Division. Omer FarukMetin was responsible fordata analysis, visualisatio