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Trend Micro Apex Centralas a ServiceTM Administrator's GuideCentralized Security Management for Endpoints Trend Micro Incorporated reserves the right to make changes to thisdocument and to the service described herein without notice. Beforeinstalling and using the service, review the readmefiles,release notes,and/or the latest version of the applicable documentation, which areavailable from the Trend Micro website at: http://docs.trendmicro.com/en-us/enterprise/apex-one-as-a-service.aspx Trend Micro, the Trend Micro t-ball logo, Trend Micro Apex Central, TrendMicro Apex One, Control Manager, andOfficeScanare trademarks orregistered trademarks of Trend Micro Incorporated. All other product orcompany names may be trademarks or registered trademarks of theirowners. Copyright © 2023. Trend Micro Incorporated. All rights reserved. Document Part No.: APEM09819/230828 Release Date: September 2023 Protected by U.S. Patent No.: 5,623,600; 5,889,943; 5,951,698; 6,119,165 This documentation introduces the main features of the service and/orprovides installation instructions for a production environment. Readthrough the documentation before installing or using the service. Detailed information about how to usespecificfeatures within the servicemay be available at the Trend Micro Online Help Center and/or the TrendMicro Knowledge Base. Trend Micro always seeks to improve its documentation. If you havequestions, comments, or suggestions about this or any Trend Microdocument, please contact us at docs@trendmicro.com. Evaluate this documentation on the following site: https://www.trendmicro.com/download/documentation/rating.asp Privacy and Personal Data Collection Disclosure Certain features available in Trend Micro products collect and send feedbackregarding product usage and detection information to Trend Micro. Some ofthis data is considered personal in certain jurisdictions and under certainregulations. If you do not want Trend Micro to collect personal data, youmust ensure that you disable the related features. The following link outlines the types of data that Trend Micro Apex One™ asa Service collects and provides detailed instructions on how to disable thespecificfeatures that feedback the information. https://success.trendmicro.com/data-collection-disclosure Data collected by Trend Micro is subject to the conditions stated in the TrendMicro Privacy Notice: https://www.trendmicro.com/privacy Pre-release Disclaimer In Trend Micro Apex One™ as a Service, some of the new features arereleased as "Pre-release"; therefore, the features are not anofficialreleaseand are EXCLUDED from SLA warranties, if applicable. You acknowledge thatthe Pre-release features have not been released for production use, and assuch, the Pre-release features may have errors or other operatingdeficiencies.The Pre-release features are provided “AS IS”, “WITH ALLFAULTS”, AND WITHOUT ANY WARRANTIES, GUARANTEES, ORCONDITIONS OF ANY KIND. YOUR USE OF PRE-RELEASE FEATURES ARE ATYOUR OWN RISK. Customers should review Pre-release features in a non-production environment. Customers can contact the Trend Micro TechnicalSupport team while they are testing a Pre-release feature. We will review allcustomer feedback, requirements and scenarios in order to plan a properenhancement in the futureofficialgeneral release. Furthermore, the Pre-release features may move from the "Pre-release" status to anofficialgeneralrelease if certain improvements are made based on customers’ feedback orother internally-generated processes, but keep in mind that SOME or ALLPre-release features may never be made available for general release byTrend Micro at its sole discretion. Table of Contents Preface Preface ................................................................................. 1Documentation ..................................................................... 2Audience .............................................................................. 2Document Conventions ......................................................... 3Terminology ......................................................................... 4 Part I: Introduction Chapter 1: Introducing Apex Central About Apex Central ............................................................. 1-2What's New ........................................................................ 1-2Key Features andBenefits................................................... 1-7 Part II: Getting Started Chapter 2: The Web Console About the Web Console ....................................................... 2-2Accessing the Web Console ................................................. 2-2Logging On with Active Directory Authentication ................. 2-4ConfiguringWeb Console Settings ....................................... 2-5 Chapter 3: The Dashboard About the Dashboard .......................................................... 3-2Tabs and Widgets ...............................................