Gartner® “容器管理客户之声”报告

获得分销许可 容器管理客户之声 2024年3⽉22⽇- ID G00811074- 8分钟阅读 经过同⾏贡献者 本内容提供⽤户表达的意⻅和观点，不代表Gartner的观点；Gartner既不认可也不对其准确性或完整性做出任何保证。 容器管理解决⽅案可⾃动创建、部署、管理和扩展容器化应⽤程序，确保其安全性和现代化。基础设施和运营领导者可以从同⾏在Gartner Peer Insights上分享的评级和评论中学习。 要查看该市场的客户互动声⾳，请单击本⻚顶部的“启动”按钮。 什么是容器管理？ Gartner将容器管理定义为⽀持容器化⼯作负载部署和操作的产品。交付⽅法包括云、托管服务和软件。在本地、公共云、边缘或其组合中运⾏的容器可能需要容器管理。相关技术包括服务⽹格、编排和调度、服务发现和注册、镜像注册、路由和⽹络、服务⽬录和管理⽤户界⾯以及API。 什么是Gartner Peer Insights“客户之声”？ “客户之声”是⼀份综合Gartner Peer Insights评论的⽂档，为IT决策者提供⻅解。这种汇总的同⾏观点以及单独的详细评论是对Gartner专家研究的补充，并且可以在您的购买过程中发挥关键作⽤，因为它侧重于实施和运营解决⽅案的直接同⾏体验。在本⽂档中，仅包含在指定的18个⽉提交期内发表了20条或更多合格评论（以及15条或更多“能⼒”和“⽀持/交付”评级）的供应商。此⽅法不包括来⾃收⼊低于5000万美元的公司的供应商合作伙伴或最终⽤户的评论。请在此处查看完整的“客户之声”⽅法。 除了本⽂档中呈现的基于历史同⾏的观点之外，Gartner还针对容器管理市场制定了相关专家主导的魔⼒象限。有关该市场的相关研究，请访问容器管理魔⼒象限。 在容器管理市场，Gartner Peer Insights在截⾄2024年1⽉31⽇的18个⽉内发布了585条评论和评级。图1显示了所有符合条件的供应商根据⽤户兴趣和采⽤率（x轴）以及整体体验分为四个象限（y轴）。在每个象限中，供应商按字⺟顺序列出。客户之声中引⽤的轴的市场平均值仅根据⽂档中包含的供应商计算。 供应商的⽤户兴趣和采⽤度分数包含三个因素，每个因素赋予三分之⼀的权重：评论量、⽤户推荐意愿以及评论跨⾏业、公司规模和地区的市场覆盖范围。供应商必须达到或超过市场平均⽤户兴趣和采⽤分数才有资格进⼊右象限。 2024/4/18 13:16 供应商的总体体验是⼀个综合分数，包含总体评分平均值和两个⼦评分平均值：“能⼒”和“⽀持/交付”。平均评分是所述调查问题的算术平均值，评分范围为1（差）到5（真正优秀）。根据对最终⽤户的相对重要性，在分数计算中对每个组件进⾏加权。供应商必须达到或超过市场平均总体体验得分才能位于上象限。 为了便于理解，每个象限都按如下所述进⾏标记。有关如何评估“客户之声”图每个象限中的供应商的信息，请参阅此处的完整⽅法。 位于“客户之声”象限右上象限的供应商将获得Gartner Peer Insights客户选择奖，并标有客户选择徽章。认可的供应商达到或超过市场平均总体体验和市场平均⽤户兴趣和采⽤率。 位于“客户之声”右下“成熟”象限的供应商达到或超过了市场平均⽤户兴趣和采⽤率，但未达到市场平均整体体验。 位于“客户之声”左上“表现强劲”象限的供应商达到或超过了市场平均整体体验，但未达到市场平均⽤户兴趣和采⽤率。 位于“客户之声”左下“有抱负”象限的供应商既不符合市场平均⽤户兴趣和采⽤率，也不符合市场平均整体体验。与本报告中的所有供应商⼀样，他们的产品符合该市场，并且满⾜了纳⼊的最低标准。 图1.容器管理客户的声⾳ 容器管理同⾏评审和评级 除了“客户之声”提供的综合信息之外，您还可以点击此处阅读Gartner Peer Insights上的个⼈评论和评级。 本⽂档的其余部分将根据18个⽉的评论重点介绍容器管理市场的⼀些关键⻅解，并且还将向您指出在购买过程中使⽤该⽹站的特定⽅法。 Gartner Peer Insights’ reviews give insight into end users’ willingness to recommend each vendor.Willingness to recommend is a component of the “Voice of the Customer” x-axis. SeeVoice of the Customer Methodologyfor details. Figure 2 compares vendors by the percent of reviewers whowere willing to recommend them (see “Methodology” section for details). To create a moredetailed comparison between several vendors on your shortlist, pleaseclick hereto go to thePeer Insights market page and press the “Compare Alternatives” button under the vendor/productyou are interested in. Voice of the Customer Segment ViewSource: Gartner (March 2024) Figure 3 groups vendors in the market under a specific customer segment of industry, region orcompany size based on the demographics of their reviewers. Gartner Peer Insights collects thisinformation from end users’ account profiles and submitted reviews. Only vendors with 20 ormore eligible reviews (and 15 or more ratings for “Capabilities” and “Support/Delivery”) in thesegment in the 18-month review period are included. For each segment, vendors are positioned based on the market average Overall Experience on the y-axis, and User Interest and Adoption onthe x-axis. User Interest and Adoption is calculated from review count score and willingness torecommend (each weighted 50%). Only reviews from reviewers in the segment are included in thecalculations for both axes. Review market coverage is not included in this calculation becauseeach graph refers to one particular segment. A vendor must meet or exceed the average User Interest and Adoption Score in the segment toqualify for the right-hand quadrants. A vendor must meet or exceed the average OverallExperience in the segment to be positioned in the upper quadrants. Both averages, for OverallExperience, and User Interest and Adoption, are calculated using only reviews in the segment forvendors included on the graph. Vendors placed in the upper-right quadrant of the segment quadrants are recognized through theCustomers’ Choice Segment Distinction. The recognized vendors meet or exceed both the averageOverall Experience and the average User Interest and Adoption for the segment (seeherefordetails). Region Segment View Asia/Pacific Region Segment View Figure 3. Voice of the Customer for Container Management,Asia/Pacific Go back to the segment list Vendor Summaries Figures 4 through 11 summarize key information for each vendor included in the “Voice of theCustomer”: reviewer demographics for reviews received in the 18-month review period, ending 31January 2024; Overall Rating and rating distribution; and other ratings covering specific aspects ofthe experience with the vendor. The same eligibility requirements and weighting used in the “Voiceof the Customer” quadrants also apply for ratings in the vendor summaryfigure, including overall star rating, willingness to recommend, and rating by category (see methodology pageherefordetails). Below each image is a direct link to the user reviews on the Peer Insights site. Source: Gartner (March 2024) Read all Peer Insights user reviews forAmazon Web Services (AWS). Figure 5. Voice of the Customer for Container Management,Broadcom (VMware) Vendor Summary Source: Gartner (March 2024) Read all Peer Insights user reviews forBroadcom (VM