您的浏览器禁用了JavaScript(一种计算机语言,用以实现您与网页的交互),请解除该禁用,或者联系我们。 [Workday]:Why 'AI Native' Matters: For Your Business - 发现报告

Why 'AI Native' Matters: For Your Business

信息技术 2025-08-20 - Workday 徐红金
报告封面

Table of Contents When AI is an Afterthought vs. a Forethought The Bolt-On Trap: What Happens When AI is an Afterthought 4 AI-native CLM: What "Good" Looks Like 1. Consistent52. Usable6 3 Questions to Identify an AI-native CLM Provider Conclusion: The Foundation Determines the Outcome When AI is anafterthought vs.a forethought. Not all Contract Lifecycle Management platforms are built thesame. The most consequential difference between them hasnothing to do with features on a checklist. It has to do with a AI Bolt-on: That distinction – AI as a forethought vs. AI as an afterthought –determines how a CLM solution performs in the real world. Thiscritical and fundamental architectural decision determines howreliably CLM extracts data, how intuitively it guides users through AI added byCLM vendor asanafterthought. Workflows sufferUser experience worsensAdoption and ROI plummet This eBook explores what it means to build AInatively into a CLM platform, why bolt-on AIconsistently underdelivers, and how to evaluate The bolt-on trap:What happens whenAI is an afterthought. Many established CLM providers have responded to market demandfor AI by layering machine learning capabilities on top of platforms The result is a predictable pattern of dysfunction: Adoption and ROI plummet. Workflows suffer. A tool that frustrates users does not getused. A CLM platform that does not get usedcan't deliver on its promise. Bolt-on AI createsa ceiling on adoption that organizations rarely When AI components are not designed to workin concert with the rest of the platform, theycreate friction. Users toggle between tools, User experience worsens. Bolt-on AI is often visible in the seams.It appears as awkward interfaces,inconsistent outputs, and features thatfeel disconnected from the rest of the The core problemis architectural.Once a platform is built without AI at its AI-native CLM:What "good" looks like. AI-native: AI is not created equal. An AI-native CLM solution isn't simply one thatincludes AI features. It's one where every component, user interface, input,and output is designed with the rest of the solution in mind. Intelligence is Consistent,usable & Three qualities define what good looks like. Consistent Contracts as a Dynamic Data Asset. AI-native CLM is more accurate and reliable because it builds onsound AI at every layer. When AI is built in as an afterthought, the bolt-on environment features small errors at one stage of a workflow thatpropagate and compound downstream. In an AI-native environment, When AI is built in as a forethought, the document analytics engine isdesigned to extract standard data points at high levels of accuracy andallow users to build custom models to extract specific terms that matter This consistency shows up most powerfully in the contractingcontext in two ways: how risk is managed and how contract data With AI-native CLM, contracts become structured data that surface risks,spot opportunities, and track obligations, addressing every business unit's Foundational Intelligence for Risk and Compliance. High-value processes like AI-assisted playbook generation, one-clickdocument review, and surgical redlining must be designed aroundan intelligent "playbook core" to ensure consistency. Without this When AI is built in from the start, every draft and redline automaticallyaligns with your preferred and fallback legal standards — eliminating"rogue" contract language and ensuring that your organization's Usable AI-native CLM is not cobbled together. Because each component isdesigned purposefully with the rest of the solution in mind, the userexperience is coherent, intuitive, and reinforcing. Users are not confronted Usability also has a direct commercial dimension. To scale across theenterprise, the platform architecture must intelligently optimize LLMperformance and orchestration to prevent cost overruns. Providers that An AI-native architecture, by contrast, enables a cost-efficient model thatallows teams across Finance, HR, Legal, and beyond to self-serve insights Future-Proofed AI-native providers are not bogged down by misfires and technical debt.Because their AI foundations are sound, their engineering resources are This matters enormously for organizations making long-term platformdecisions. A vendor that continuously patches gaps created by a bolt-onarchitecture cannot keep pace with the rapid evolution of AI capabilities. Building AI as a foundational product layer rather than a bolt-on featureensures every tool in the suite works cohesively to meet your organization'sunique needs. The common thread is custom-tailored intelligence. AI is 3 Questions to identify anAI-native CLM provider. When evaluating CLM providers, the difference between AI forethought and AI afterthought is not alwaysobvious from a demo or feature matrix. Here are three questions that cut through the noise: Was the vendor investing in AI before the recent AI boom? The current w