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How Connectivity, the Cloud, Big Data andMobility are Revolutionizing Distributed IT andEdge Management Much has been written about the growth of the “edge” withthe focus on moving content closer to users. According toCisco’s most recent Visual Networking Index, 35 percentof the content accessed by a North American Internet useris now sent from the same municipal area where the user islocated thanks to the efforts of content providers to movecontent closer to users. Cisco projects that will increase to51 percent by 2021 as companies such as Facebook,Amazon and Netflix continue to expand their deliverynetworks through partnerships with colocation companies. Overview An outage at a remote IT site not only affects the peopleand devices at the location it supports. It can create a chainreaction that ends with an IT manager spending valuabletime trying to resolve the issue, often without the benefit oftrained personnel on-site or even visibility into the exactequipment at the location. When a service person finally arrives on site, they have littleor no insight into the probable cause of the failure and somust first spend time diagnosing the problem. If the cause iscomponent failure, they will need to secure parts and makea second visit to the site to resolve the issue. Meanwhile, theusers or devices the site supports remain crippled by theabsence of working IT. However, in the enterprise, where distributed IT is more likelyto be housed in a spare room or closet than a dedicatedfacility, data increasingly needs to move in the oppositedirection: from the edge to the core. Distributed IT sites arebeing called upon to collect and communicate the datarequired to fuel the analytics used in everything frommarketing to forecasting to predictive maintenance. Inaddition, with the growth of IoT, many distributed IT sitesmust be equipped with the storage and processing powerrequired to support real-time decision-making by the peopleand machines they support. As they build upon theirtraditional role of supporting local users to becoming localdata hubs and cloud gateways, distributed IT sites becomemore strategic and more critical. Despite the increased connectivity we benefit from in otherareas of our life, IT managers still largely lack remotevisibility and management of their distributed equipment.The result is more downtime in remote locations, higherservice costs and increased demand on internalIT resources. Today, the technology exists to revolutionize the waydistributed IT sites are managed and maintained. This paperoutlines how connectivity, cloud computing, big data andmobile applications can work together to enable a newservice paradigm for remote sites that increases visibility,reduces downtime and supports optimization of these vitalIT resources. Those changes are forcing enterprises to both deploy IT tonew sites and, in some cases, reconfigure existing locationsto better support emerging requirements. As they do, thereis an opportunity to add technology that enables visibility,optimization and higher availability. The Changing Role of Distributed IT Distributed IT, whether in retail locations, branch offices,university campuses or manufacturing plants, has beenaround for a long time; however, with almost everyorganization becoming more digitized, the number of thesesites is increasing, and their role is changing. Whether callededge computing, fog computing, distributed IT or remotesites, they share the same challenges in regard to availabilityand service management. Building a Better Management Platform UNDERSTANDING THE EDGE Changing the way distributed IT sites are managed andmaintained requires four core capabilities: 1. Local connectivity With nearly every industry pushing storage andcomputing closer to users and devices, there is a need forgreater clarity in regard to edge computing applicationsand their technology requirements. To achieve that clarity,Vertiv analyzed the use cases that comprise the edgeecosystem to identify the similarities and differencesbetween edge applications and their implications for thesupporting infrastructure. As a result of this analysis, fourleading edge archetypes emerged: First, the site must have the ability to consolidate andcommunicate operating data. Versatile small-spacegateways provide secure, communication betweendistributed sites and a cloud platform. These gatewaysaggregate data from all of the equipment in a distributedlocation and communicate it to the cloud. They represent an easy-to-deploy solution for getting aparticular site connected, ensuring the security of thatconnection, and gaining the visibility required for remotemanagement. Key capabilities enabled by the gatewayinclude asset identification, remote real-time monitoring ofcritical infrastructure (UPS, batteries, PDUs, and thermalmanagement equipment), software updates, and the abilityto cycle servers or routers on and off through the UPSor PDU. yyData Intensive:This archetype represent