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Top 10 ApplicationPredictions Through2025 By Saniye Alaybeyi, Senior Director AnalystGene Alvarez, Distinguished VP Analyst 12 May 2020 Top 10 Application Predictions Through 2025 Published 12 May 2020 - ID G00721646 - 14 min read By Analysts Saniye Alaybeyi, Gene Alvarez Initiatives: Application Leaders Gartner’s annual application predictions show how we work, deliver and modernizean ever-widening range of business and IT initiatives. This retrospective roundup ofpredictions published in early 2020 supports application leaders with their vision andforward delivery plans. Additional Perspectives Summary Translation + Localization: Top 10 Application Predictions Through 2025(21 September2020)■ Analysis The future of applications provides organizations with nearly unlimited possibilities to create businessvalue. Increasingly, applications have become a primary driver of business strategy. The potential forapp-driven business strategies and products is greater than ever. It is a part of everything organizationsdo. Yet the ability to think in terms of applications is still difficult for many enterprises. This transition to application-driven business requires IT leaders to elevate applications strategies,advancing a new vision of business problem solving.The future of applications profoundly impacts anapplications organization’s work and the competencies that an enterprise must build. It potentiallychanges the way application leaders work, deliver and modernize (see Table 1). Table 1: How We Work, Deliver and Modernize Is Changing As evidenced by its pervasiveness within Gartner’s published 2020 research, applications areincreasingly critical elements across nearly all industries, business functions and IT disciplines in bothprivate and public sectors. Most significantly, applications are key to a successful digital business. Thiscollection of top 10 applications-related strategic planning assumptions through 2025 summarizespredictions released in early 2020. Application leaders should include these in their planning forsuccessful strategies. Research Highlights Some recommended content may not be available as part of your current Gartner subscription. How We Work Will Change Applications play a crucial role in enabling how we work and shaping employee experiences. Our 2020predictions highlight new trends and technologies that application leaders should analyze as the way wework changes (see Figure 1). Figure 1: The Future of Work By 2024, in-person enterprise meetings will drop from 60% to 25%, driven by remote work andchanging workforce demographics. Now, more than ever, remote work support is top of mind for every IT leader. Many coronaviruscontingency plans require remote work, regardless of whether organizations are ready. We’re beingforced into the world’s largest work-from-home experiment and, so far, it hasn’t been easy for a lot oforganizations to implement. Recommendations: Compare productivity before employees worked from home to work-at-home productivity during theCOVID-19 to get a measure of the impact of remote working. This data can be used to determine if theorganization should continue to use this work-from-home model after the recovery from COVID-19.■ Develop inclusive meeting practices by focusing on improving interpersonal engagement skills,especially in one-to-one management and team meetings. This will help ensure that there are fewerbarriers as norms shift and workers move from in-person to virtual meetings.■ Monitor usage of current meeting spaces and formally survey workers about meeting preferences. Dothey simply prefer to meet with remote tools? Or, would improvements to office meeting spaces■enhance their experiences enough to draw them to the office? Page 3 of 12 Gartner, Inc. | 3985051 Invest in software, hardware and services for meeting solutions based on your strategy, culture,usageand projections — rather than upgrading as usual without further investigation.■ By 2022, 50% of organizations will have business-IT collaboration teams driving technology-basedbusiness innovation. The success in business innovation increasingly depends on continuous effective collaboration ofbusiness and technology innovators, bringing enterprise business units and central IT closer together,but most organizations are not prepared for joint business-IT innovation leadership. Recommendations: Support business-IT partnerships by forming innovative organizational structures, includingcollaboration teams.■ Promote common teamwork by fostering cultural change in both business and IT organizations.■Encourage shared business-IT deliverables by adjusting employee incentives in business units and ITdepartments.■Form the foundation for a business-IT continuum for innovation practices by articulating a charter ofcross-functional roles and responsibilities.■Build collaborative practices by choosing development and composition tools that allow for jointbusiness and IT participati