Trinidad and Tobago eTrade Readiness Assessment

Policy review eTrade Readiness AssessmentTrinidad and Tobago Requests to reproduce excerpts or to photocopy should be addressed to the CopyrightClearance Center at copyright.com. All other queries on rights and licences, including subsidiary rights, should be addressed to: United Nations Publications405 East 42nd StreetNew York, New York 10017United States of America Email: publications@un.orgWebsite: https://shop.un.org The findings, interpretations and conclusions expressed herein are those of the author(s) and donot necessarily reflect the views of the United Nations or its officials or Member States. The designations employed and the presentation of material on any map in this work do not implythe expression of any opinion whatsoever on the part of the United Nations concerning the legalstatus of any country, territory, city or area or of its authorities, or concerning the delimitation ofits frontiers or boundaries. Mention of any firm or licensed process does not imply the endorsement of the United Nations. This publication has been edited externally. United Nations publication issued by the United NationsConference on Trade and Development. ISBN: 978-92-1-003366-4eISBN: 978-92-1-106975-4ISSN: 2959-2658eISSN: 2959-2666Sales No. E.24.II.D.31 Acknowledgements The eTrade Readiness Assessment for Trinidad and Tobago was prepared by a team comprisedof Tira Greene, Ina Hodge, Iris Macculi and Martine Julsaint Kidane and led by Cécile Barayre.UNCTAD gratefully acknowledges the local support of Sharlene Maharaj, national consultant,which was essential to the success of the project activities and the completion of the report. UNCTAD further gratefully acknowledges the technical support and in-country coordinationthroughout the evaluation process of Ava Mahabir-Dass, Deputy Permanent Secretary, CandiceLackhansingh, Simi Seuraj and Melissa Marshall from the Ministry of Trade and Industry ofTrinidad and Tobago. UNCTAD also extends sincere thanks to Joanna Kazana, United NationsResident Coordinator, who facilitated coordination among the United Nations country team andresident development partners active in the area of digitalization in Trinidad and Tobago. Comments and inputs provided by experts from the following eTrade for all partners havesubstantially improved the final report: Economic Commission for Latin America and theCaribbean (ECLAC), International Civil Aviation Organization (ICAO) and United NationsCommission on International Trade Law (UNCITRAL). Valuable contributions were also receivedfrom the UNCTAD Division on Technology and Logistics. In Geneva, the assessment was made possible thanks to the timely support of Allison St. Brice atthe Permanent Mission of the Republic of Trinidad and Tobago to the Office of the United Nations,Geneva. The assessment benefited from the inputs of more than 86 representatives of institutionsfrom the public sector, 260 representatives of the private sector, as well as 253 consumers,through eTrade readiness assessment surveys. In addition, UNCTAD expresses its appreciationto all who participated in multi-stakeholder consultations and focus group discussions, as wellas the national validation workshop that took place, respectively, in March and July 2024. Cover design and desktop publishing were undertaken by the UNCTAD Communication andExternal Relations Section. Keel Chan undertook the design of the publication. The documentwas edited externally by Olivier Steele. UNCTAD extends its appreciation to the Government of the Republic of Trinidad and Tobagofor its trust and financial support for the preparation of this report. Financial support from thecore donors of the UNCTAD E-commerce and Digital Economy Programme is also greatlyappreciated. Table of contents Acknowledgements..........................................................................iiiForeword.........................................................................................viiiAbbreviations...................................................................................ixNote..................................................................................................xiiExecutive Summary..........................................................................1Methodology.....................................................................................5Summary of Key Findings and Recommendations........................7Findings Under the Seven eTrade for All Policy Areas.................121.E-commerce Readiness Assessment and StrategyFormulation..........................................................................122.ICT Infrastructure and Services............................................233.Trade Logistics and Trade Facilitation..................................304.Payment Solutions................................................................425.Legal and Regulatory Frameworks.......................................516.E-commerce Skills Development.............