XMICusīomeíRaīings–OveíallScoíes,2024 (byIndustíy) The2024XMICusīomeĩRaīings–Oveĩallíanksthecustomeíexpeíienceof354oíganizationsacíoss22industíies.Ratingsaíecalculatedbyaveíagingeachcompaniesscoíeacíosssuccess,effoĩī,andemoīion. Grocery 71% Health Insurance 58% FastFood 69% Insurance 58% Retail 69% Hotel 58% ConsumerPayment 68% FoodTakeout&Delivery 57% StreamingMedia 68% SoftwareFirms 56% Bank 66% Auto 55% ParcelDelivery 66% Computer &TabletMakers 55% SocialMedia 64% Airlines 54% Wireless 63% Utilities 54% InvestmentFirm 61% Electronics 54% TV/InternetServiceProvider 59% CarRental 52% Base:10,000U.S.Consumeís,354oíganizaľions,22indusľíies Souíce:QualľíicsXMInsľiľuľeQ3&42024U.S.ConsumeíBenchmaíkSľudy