WIPO Good Practice Toolkit for Collective Management Organizations (The Toolkit)

A Bridge between Rights Holders and Users Table of Contents Introduction...............................................................................................................................6Glossary ...................................................................................................................................71. Providing information about the CMO and its operations...................................................101.1 The role of the CMO.............................................................................................. 101.1.1 Explanation............................................................................................................101.1.2 Good practice tools................................................................................................101.1.3 Examples...............................................................................................................121.1.3.1 Member States ...............................................................................................121.1.3.2 Stakeholders’ organizations ...........................................................................171.2 Information for the general public .......................................................................... 191.2.1 Explanation............................................................................................................191.2.2 Good practice tools................................................................................................191.2.3 Examples...............................................................................................................211.2.3.1 Member States ...............................................................................................211.2.3.2 Stakeholders’ organizations ...........................................................................262.Rights Holders: Mandates and non-discriminatory management of rights .....................272.1 Scope of CMOs’ rights management mandate ..................................................... 272.1.1 Explanation............................................................................................................282.1.2 Good practice tools................................................................................................282.1.3 Examples...............................................................................................................292.1.3.1 Member States ...............................................................................................292.1.3.2 Stakeholders’ organizations ...........................................................................302.2 CMO disclosure to Rights Holders ........................................................................ 312.2.1 Explanation............................................................................................................312.2.2 Good practice tools................................................................................................312.2.3 Examples...............................................................................................................332.2.3.1 Member States ...............................................................................................332.2.3.2 Stakeholders’ organizations ...........................................................................342.3 Non-discrimination of Rights Holders .................................................................... 352.3.1 Explanation............................................................................................................352.3.2 Good practice tools................................................................................................352.3.3 Examples...............................................................................................................362.3.3.1 Member States ...............................................................................................362.3.3.2 Stakeholders’ organizations ...........................................................................372.4 Termination of mandate ........................................................................................ 382.4.1 Explanation............................................................................................................382.4.2 Good practice tools................................................................................................382.4.3 Examples...............................................................................................................392.4.3.1 Member States ...............................................................................................392.4.3.2 Stakeholders’ organizations ...........................................................................413.Membership: information, adherence and rights of Members ........................................413.1 Before joining