2023年度ESG报告 了解我们的影响

MESSAGE FROMOUR LEADERSHIP Dear Stakeholder, As one of Malaysia’s leading real estate agencies,Knight Frank recognizes the critical importance ofintegrating ESG principles into our business practices andthe real estate life cycle. Our commitment to environmentalstewardship, social responsibility, and ethical governanceenhances the value we deliver to our stakeholders,particularly our employees, clients, and the communities we It is essential to foster resilience in real estate portfolios byanticipating risks and minimizing disruptions from all corners,especially in light of the increased emphasis on sustainabilityand climate change mitigation through ESG frameworks.By proactively identifying potential environmental, social, and We proudly contribute to the United Nations SustainableDevelopment Goals through our business practices and thededication of our team. We foster an inclusive environmentthat reflects our communities’ diversity and drives economic Knight Frank Malaysia has set an ambitious and necessarygoal to reduce our carbon emissions, aligning with our globalobjectives. This requires the rapid deployment of sustainabilitysolutions across our managed properties, supply chain, and Together, we are committed to building a sustainable futurefor all. Thank you for your continued support. Corporate and social responsibility is integral to ourbusiness. Our talented workforce and strong ethical culturedrive progress, creating a work environment where everyone Sarkunan SubramaniamGroup Executive Chairman Thank you for joining us on this journey. Keith H.Y. OoiGroup Managing Director 2023 PERFORMANCEHIGHLIGHTS ABOUTTHIS REPORT Knight Frank group of companies’ first annual ESGreport (‘Report’) covers the Environmental, Social andGovernance (ESG) initiatives and performance forFinancial Year 2023 (FY2023) and includes comparativehistorical data from baseline year of 2019 where available. Dear Stakeholder, We are delighted to introduce the first Knight FrankAnnual ESG Report for the year 2023. This inauguralreport addresses our comprehensive ESG framework,emissions reduction program, outlines strategicadvancements, and details the financial and operational Knight Frank has developed an ESG framework whichhas outlined our targets, initiatives, and commitment tooperate sustainably in real estate consultancy business.Our ability to deliver value and drive ESG performanceto meet stakeholder expectations rests on our ability to Reporting Period and Cycle Knight Frank’s annual ESG Report covers the period from1st January 2023 to 31st December 2023, unless otherwisespecified, and is published annually as a stand-alone ESGreport. The reporting period is aligned with the organization’s Verification and Assurance We continuously assess and discuss the extent of opennessand the level of information provided across differentdepartments within Knight Frank entities in Malaysia. Thereporting structure and important updates adhere to theESG framework, being presented, deliberated upon, and Feedback We invite and encourage our stakeholders to providefeedback on this Report and the related issues by contactingour ESG team atesg@my.knightfrank.com. ABOUTKNIGHT FRANKMALAYSIA Knight Frank in Malaysia was established in 2002 and has since grown to have a strongpresence locally and globally. With nearly 700 employees in 2023, the company’sheadquarter is located in Kuala Lumpur as well as branches in Penang, Johor & KotaKinabalu. The company is registered with the Board of Valuers, Appraisers, Estate Agents As part of the company corporate mission to be the place for best property professionals,Knight Frank has built its strategy around to provide quality services and solutions to clients,understand clients’ needs and go beyond the mere premise of basic professional service.With carefully selected and dedicated teams, as well as utilising Knight Frank’s Since2002 13Service Lines Our purpose is to work responsibly, in partnership, toenhance people’s lives and environments. Meanwhile,our four values reflect what we believe in, how we interact,how we operate and how we aim to make people’s lives PURPOSEAND VALUES Our purpose guides our decisions and underpinseverything we do, supported by our four values,which guide our behaviour. Our vision acts as acompass to help us move forward together, while Our values Make the differenceBringing positive energy, caring about getting it Value the individualRecognising the strength in difference, being Collaborate to succeedEmbracing the power of teams, taking pride in the Our Desired Future Our Desired FutureOur relationships are deep rooted, enduring and personalbecause we use our insight and knowledge to meet our client’scurrent needs and anticipate their future ones.Therecognisedand recommended Global Partnership, we deliver seamlesslywith sp ee d, ease and excellence.emp owered to make a difference; where their whole contributioncc ess to exciting opportuni