将员工需求放在首位可节省 6 ％ 的年度航空支出

BCD Travel recommended sourcing low-cost carrier content through another provider that allows transactions to be charged directly to a central company card, eliminating the need to use individual credit cards. This resulted in lower transaction fees and cheaper airfares booked through Concur, totaling up to 6% projected savings on the annual air spend. The online adoption rate in India increased from 2% to 60% within six months, with instant ticket issuance through the airlines' site and BCD providing all after-sales support. A soft launch was conducted in November 2022 through a company-wide employee communication to reintroduce the online booking tool.